Friendly
Friendly, helpful and very informative service. Install day was professional, stress-free and I’m so please with the product. Highly recommend Project Solar.
From start to finish very efficient and…
From start to finish very efficient and personable. The Rep Ali wasn't hard sell and listened to what we were trying to achieve. The customer service were brilliant and kept in constant contact throughout the process. Scaffolders were mindful of the property and arrived the day they said they would. Installers were amazing, arriving on time and very efficient. They gave us updates throughout the install and showing us how to use the app on our phones at the end. excellent service all round thank you.
Great Experience from beginning to end.
Highly professional staff, knowledgeable and friendly made the experience enjoyable, leaving us with a top quality Solar & battery system for years to come.
Verified
Fantastic service and lovely people
From the first meeting with Elias to the installation itself, working with Project Solar UK has been straightforward and incredibly supportive. Elias himself is a true gentleman and explained everything about the proposed system. He filled us with confidence and was not at all pushy. We took our time making decision and had no sales people calling to chase us. After deciding to "go for it" the whole process was seamless. Mellor Scaffolding are an associated company and they arrived bang on time and had our house ready for the installation in under 90 minutes. They were lovely to deal with and very approachable. For the installation Craig, Harrison and Aidan arrived and were very respectful to us and our home. Again, everything was clearly explained, the "science" was made easy for us to understand and Harrison took us through the app and how to get the most benefit from our new system. Before the day ended we were already sending electricity back to the grid and had generated 10kW of power. Donna is a member of the team who updated us by phone and she always let us know of any changes or updates. We are extremely happy with each person associated with the installation and would recommend PSUK to anyone considering solar panels. You will not find a more respectful and friendly team. Thank you PSUK
Seamless
From start to finish - the team were very Helpful. Sam Johnson who visited us explained everything really well and then the team who fitted the panels were friendly and efficient. We had two house next to each other fitted at the same time and it was seamless. Customer service on the phone as been great too.
Company did what it said it would
Company did what it said it would, kept us informed all along the way and were highly efficient. Everything was set up and working quickly with minimum disturbance.
Clear guidance and visibility of costs. Good support.
Clear guidance and visibility of costs. Great aftercare support. I had already looked at other solar providers and met with Jobin Jose, who was very clear and discussed options / implications short and long term of installing solar. We decided on ProjectSolar, though was not the cheapest as we had the most confidence in them and the equipment. The installation was good and timely. We did have some issues after a few months, but the support was good and we had a replacment inverter and battery fitted no issue.
Really good in what he’s doing
Really good in what he’s doing. So friendly and simplicity. Without him, I would have had another company to install . He really explained the differences between his representatives and other regarding to solar panels. Thank you very much Sam Johnson.
Solar Installation
The whole experience from start to finish was professional and efficient. Both the scaffolders, electricians and installers were very friendly and respectful to our property. I would highly recommend all the above to anyone
Quick, efficient, clear info.
There was no pressure to buy, so we were able to take our time to make sure this was the right move for us. Once we decided, the information was very clear, and when it came to installation, the whole team was fantastic - professional and efficient - and they explained everything to us and made sure we understood how to use the system. It's early days, but we're very pleased with how it's going so far!