Verified
Sales assistant was very helpful and…
Sales assistant was very helpful and helped me get my large mirror safely into the car. Also she was happy to collect and dispose of the packaging. Pleasant person!
Verified
Attractive accessories
I am very happy with my Neptune purchases and the prompt delivery.
Verified
Very good service and the paint is…
Very good service and the paint is perfect
Verified
Sink leaks
Sink leaks. After several attempts to get it right now Neptune says it up to my plumber. And they have sent the part which does not work Quooker does not work. No one came or even phoned to see if it was all gone well. I find this terribly disappointing
Verified
Great again!
As usual, great produce and service
Verified
Very long dispatch times
Lovely stores with beautiful items and great in store customer service. However do be wary of delivery though. I placed an order for lighting items in the first week of October last year. Two of the items were delivered at different points in the month of December and am still waiting for the 3rd over 3 months later. Not great to be honest and not the best comms either. Disappointing and unlikely I will order with them again.
Verified
Beautiful high quality
Ordered table wear, quality and design are lovely. Delivery was prompt. Had an issue with breakage which was dealt with promptly.
Verified
Great service from the Knutsford store…
Great service from the Knutsford store in ordering a Lloyd loom armchair to complement the dining chairs I’ve got already, and getting it delivered to the store for pickup rather than paying a huge delivery fee! In the sale too.
Verified
Great product and service!
Great product and service!
Verified
Delighted with photo frame
Kept up-to-date with delivery. Photo frame in a lovely presentation box and carefully packed for transit. The silver frame is beautiful and was a reasonable price for the quality. Website easy to navigate.