Verified
Awesome Customer Service!
The company did a professional follow up regarding my order. For some reasons, I did not received my package on time. I wrote them about it and they immediately made sure that I promptly received it. I did appreciate the way they handled that. Good job, Prepared Hero! Thanks again!
Verified
Christmas early
We ordered 8 pack and are giving to our kids and grandkids for early Christmas gifts!! Everyone is excited about having them. We couldn’t take a chance on needing them before Christmas so we gave them early.
Verified
simple
It was very simple to order and even though i duplicated my order it was quickly corrected
Verified
Excellent customer service
One of my blankets was closed in the packaging flap and was really sticky. My blanket was replaced, no questions asked. Also, the product is of really good quality.
Verified
My order was in error and I was trying…
My order was in error and I was trying to return the product. Customer service has been very helpful.
Verified
Great customer service
Great customer service when dealing with a package lost in transit. Thank you!
Verified
Able to use Vrbo and feel confident that no one’s watching
We went to a Vrbo & was able to scan the room & we liked being able to hang the privacy pen on the door knob overnight.
Verified
Oops!
I accidentally triple my order. I let them know right away and they changed it and refunded me. I am so grateful!! Holly Carter Army Veteran
Verified
The ease and comfort I felt ordering…
The ease and comfort I felt ordering online. Not something I do often. Quick shipping turnaround. Hopefully we’ll never have to use them, but great to know they’re here. Thank you Cynthia Crowe
Verified
Réponse rapide
Réponse rapide. Plus d’une option proposée Directives claires.