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Neil Sehgal

03 October 2024, 21:10

  • GB

Verified

Misleading Refund Policy and Unacceptable Customer Service - Stay away

I am extremely disappointed with my experience with Hims. Despite repeated attempts to get a refund for a product that was never delivered to me, I have been denied at every turn. The product was returned to you because I wasn't at home—this is not the same as me refusing delivery, yet you’ve refused to issue a refund, hiding behind your "prescription product" policy. Hims claims to put customer satisfaction first, but my experience has been the opposite. Instead of offering a fair resolution, I’ve been forced into accepting store credit for an order I never received. I do not wish to be tied into purchasing from Hims in the future, and the lack of flexibility and understanding shown by your support team has left me with no choice but to take further action. This experience has been misleading and unfair, and I would advise potential customers to consider their options carefully before purchasing from Hims. And does the product work? I saw no improvement

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JJ

03 October 2024, 15:45

  • US

Takes 2 days (and counting) for the…

Takes 2 days (and counting) for the order to be picked up by USPS?

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Ricky Gilbert

03 October 2024, 07:05

  • US

My first script I got from you.The…

My first script I got from you.The pills were blue.They weren't great matter fact excellent. My. Second script the pills were white one. If by chance when I receive my next gripped is there any way I can receive the blue ones again.

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Dale Simons

03 October 2024, 04:35

  • US

I didn't order and they sent pills to…

I didn't order and they sent pills to me.

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TellingItHowItIz

02 October 2024, 19:02

  • GB

Verified

Auto charged a card fraudulently, customer service slow to reply and useless.

AVOID at all costs. This company is a scam. They tell you to cancel to not take payment, the only way to cancel is via contacting them. Well if you do don't expect a reply or the thing to be cancelled, shoddy business practices and really poor customer service.

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Randy Wessels

02 October 2024, 06:36

  • US

Less hungry and losing weight

I seem to be much less hungry so I am eating less. I seem to have lost 7 pounds so far. Only side effect is that I am much more thirsty.

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Tim Schleisman

02 October 2024, 05:20

  • US

Verified

That you compound your medication custom.

Love the speed and convenience

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David “Doughboy”

02 October 2024, 04:37

  • US

Nothing really exciting

Nothing really exciting. Had severe migraines until I chose to take the mints before bed. Otherwise absolutely no change to my condition.

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Bobby Larsen

01 October 2024, 23:34

  • US

App problems

I cannot access any info in my app as soon as I enter my login information and access the app it won't let me access anything after that so I cannot contact any doctors or enter any weight loss information. the app is useless I also really hope you don't send me more products going forward without my permission

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G Duvall

01 October 2024, 21:37

  • US

Product works as advertised

Product works as advertised, very satisfied.