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tariq saleem

18 September 2024, 05:12

  • US

You guys have zero points in customer…

You guys have zero points in customer service and i will make sure not to recommend this product to any of the persons i know. I have paid 195$ to you guys and the product i have received is not working for me. You medical practitioner has back off saying i should consult my previous provider. I want my money back as i ask to the billing team and they don't have courtesy to respond back. Unprofessional team you guys have.

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Galo Montenegro

17 September 2024, 23:35

  • US

The prescription that was provided has no effect at all

The prescription that was provided has not had any effect and its going on 3+ months. Stay facing the same issues with no positive results.

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JJJ

17 September 2024, 22:58

  • GB

Questionable product efficacy + poor customer service

Tried pills for a month (several shedding) and stopped. No way to communicate or ask for feedback. Subscription model charges again in 3months time with only an email of 'your order is shipped'. Subsequentally told me no refund as this is prescription product, and cancellation only applies for next quarter. They stopped responding to appeals after 2 emails. Questionable efficaicy + poor customer experience/service, no feedback channel despite being a telehealth company. Feels like they just want to charge you rather than care about solving your problem

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Edward DeLisle

17 September 2024, 22:46

  • US

tried to cancel auto refill

tried to cancel auto refill, wouldn't let me remove my self from reorder and they sent my next order.

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Marcee Feddersen

17 September 2024, 20:43

  • US

You can’t contact them even with the…

You can’t contact them even with the contact button. Trying to cancel my order and they make it impossible.

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Jared Boot-Haury

17 September 2024, 10:22

  • US

Was not sent the amount of medication…

Was not sent the amount of medication that I was promised. Have been messaging back and forth with customer service for weeks with no resolution. Terrible company with terrible customer service!

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Luis Archilla

17 September 2024, 10:01

  • US

My erections are good but I need…

My erections are good but I need something to last longer

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Koala Whisperer

17 September 2024, 09:50

  • US

At the moment I’m pleased with both…

At the moment I’m pleased with both products I currently use. Easy and effective.

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David LeBlanc

17 September 2024, 08:17

  • US

Slow delivery

I place an order.Pay it right away and then I wait a week or more for the pills.I think this is a long time for a delivery So for that reason I probably will not be buying any more from your company it lacks customer service and speedy delivery.