We had a conservatory fitted 7 years ago. The rendering on one of the walls is now bulging all along the damp course and coming away in chunks. It looks like there is a leak in the windows above but WYW have refused to even come to assess this. Rendering should last 20-30 years, not 7 years, but they have just fobbed us off. We have previously let them use our conservatory for advertising purposes and feel really let down by how we have been treated.

WYW are in the final stages of building our extension. We have been delighted with the service provided so far and the quality of work by builders Nick and Dave and the all the rest of the team, roofers, electrician, plumber and plasterer. The support from the installation team has been very good and we are looking forward to its completion, thank you

Great service from start to finish. What a star is Hayley, a door lock broke and after speaking to Hayley we were immediately able to place an order for new doors following a same day visit from James.Hayley also very quickly arranged for a technician to call and ensure the doors were securely locked. New doors were fitted today, the fitters were very professional and have done a great job.West Yorks Windows fitted new windows and a door for us 10 years ago. We wouldn’t go anywhere else. A very happy customer!

Mark Bentley (Service Engineer) has made several visits to our property over the last 6-12 months, following WYW building our new porch. I have always found Mark to be conscientious about his work, helpful and respectful of our property. This 5 star review is based purely on the service Mark has provided - the building of the porch and the ongoing issues would be a different review entirely!

Great customer service from Dawn at West Yorkshire Windows: ours was not a standard query as we had a bespoke installation which is now over nine years old and so we didn't expect too much support. We couldn't have been more wrong - Dawn was responsive, helpful and sought out solutions from the team on our behalf which has left us in no doubt that we will use West Yorkshire Windows when we get the rest of our windows replaced. Thanks Dawn!

Should have been 5+ if it wasn't for the installation manager Peter Bowles! West Yorkshire windows were recommended by a neighbour who invited us to look at their small orangery they had recently had fitted , yes it was a lovely job and they said the installation manager Mike Butterfield or Butterworth had been excellent at overseeing the whole job . So , in Feb 2020 we chose WYW to fit all new windows and a large orangey , we were visited by James Clarkson , Design consultant, who has been outstanding throughout the whole process . Unfortunately Mike no longer worked for them , and we had the misfortune of Peter Bowles to manage the installation , all the contractors were brilliant , apart from the electrician and did a fantastic job . Peter however was useless , he has never once visited the property, instead asking us to send a photo or video if we had a question or a problem so he " could get his head round it " We were constantly having to chase him , never returned calls , we are now almost a year on from initially ordering with WYW ,the installation was delayed a little due to Covid but started early June, and is still not finished. We are waiting for replacement roof lantern glass and Bi fold doors , not WYW fault, but because Peter never came out to inspect , it took more photos and videos to convince him of the problem , since then it had been promise after promise from him , then it just goes silent, we're sick of chasing him . James contacted us end of November as he had visited a couple of times throughout the installation and wanted to have photos taken of the finished job as it was looking so good ,he couldn't believe we were still waiting for the job to be finished and hadn't even carpeted . Hence , hey ho , we soon got a call from Pete apologising and saying he was on it , this was end of November , not heard anything since , after such a promising start we are bitterly dissapointed and stressed to say the least. So , excellent quality windows and orangey but beware if Peter Bowles is your installation manager !

very pleased with the work that A ndy and Daz did fitting my windows Very polite and plesent tidy

RE: repair work to conservatory roof carried out on 17/12/20. Many thanks for the quick, friendly and efficient handling of the matter by office staff and Mark & Alan who carried out the work.

Great service and very considerate. Clean and tidy job and happy with work done. This is my second time using westyorkshirewindows and I would recommend them to anyone. Quality at a good price. Thank you Colin and Robbie 👍🏿

Installation of our windows and doors was excellent by John and Steve thank you