Verified
It could be the great choice for those…
It could be the great choice for those who live in Leeds dock area.
Verified
Speed of setup good, not speed provided
Speed of service provision was excellent, ordered on 28/12 up and running on the 29th. Speed provided compared to the claimed 250 down 250 up, not so good. I'm getting < 150 down and around 70 up. No reply yet to my query as to why this may be (although it is the holiday period). I obtain these speeds whether my VPN is active or not. I switched to the 5GHz connection and my speeds are now 175 down 70 up, still nowhere near the purported rate. It's not congestion, as my laptop is the only device connected to the 5GHz network. There's about a 15dBm difference in signal strength between the 2.4 & 5 bands, but that's to be expected. Even standing right in front of the ClearFibre box, with a signal strength of -31dBm I still only get 195 & 70. Edit: I shut down all programs except the Speed Test and got 244 & 202. Guess it depends what you have running. I'll up the rating to 4*.
Verified
Great service and quick
Great service and quick
Verified
Fibre Broadband 250 Router & Service
Fantastic response time from completing the form on your website. Quick installation of router by friendly and helpful engineers! Kept me informed from start to finish! Would recommend! (No waiting 2 weeks for activation!)
Verified
Terrible Customer Service
I’ve been paying for my package for at least a week but haven’t been given my password so have been unable to use what I’m paying for, and have been hung up on multiple times when have tried to get through to their team (even moreso their weekend staff).
Verified
Great customer service
Great customer service. Friendly and informative agent.
Verified
The guys that came couldn’t be more…
The guys that came couldn’t be more helpful, I’m extremely impressed by the service that they provided! I never usually will take the time to write a review so take that as a huge compliment Thanks again
Verified
The Internet does not even work
The Internet does not even work
Verified
Amazing speed!!
Amazing speed!!
Verified
Good
Good experience. Support gives quick help. Responding fast and polite customer support consultants