Our trip was amazing! The office was so easy to check in to and the cabin was fabulous!

Such a beautiful cabin. We had such a great time at the Vanderhut Chale, it felt like being at home. The rooms are spacious. The backyard has such a great space. The kitchen has everything for you to entertain the family while you stay here.

While Happy Hours is a nice cabin in a great location, we found things that need to be addressed. Our first evening, we discovered a terrible stench coming from the kitchen sink and the disposal was not working well. There were ants in the kitchen and although upon calling the office the following morning we were brought traps and spray, this made for fun times on vacation (we continued to see random ants throughout the cabin). Also, the cabin floors, downstairs shower, and air filter grate desperately need a good cleaning. We understand this is meant to be a rustic experience, but clearing away spider webs on occasion is strongly suggested. We can only give 4/5 stars this time, but we would consider coming back under better conditions.

We spent a great week at The Twisted Twig. This cabin meets all our expectations for my husband, myself and our dog. While living in the cabin for a week it was very comfortable, everything convenient and user friendly, the washer and dryer were also a plus. The backyard is large, and we enjoyed using the Hot Tub almost daily. The neighborhood is walking distance to the Moonridge Corridor which was an enjoyable and refreshing walk to in the mornings. This is in a great location close to grocery stores. The customer service I received from Big Bear Cool Cabins during the booking process was excellent. The staff is always, polite, friendly and professional. We have been renting from them for many years and highly recommend!

The internet service failed on and off on the second day of our stay.

Our cabin was perfect! I did have a few questions a time for two during our trip and the staff responded to my texts within minutes. And did I mention our cabin was perfect?? Beautiful view! Clean and well stocked inside. Beautifully decorated! And the beds were comfortable!!

Great for 4 adults and 3 kids. Loved the kitchen and living room area. Close distance to so many things.

We really enjoyed the Twisted Twig. we did have a few technical problems. Among other things, the sliding door out to the back patio is not at all user-friendly and if you do not have a lot of strength and are older, it is very difficult to open once it’s locked. We were also disappointed that the icemaker and the water dispenser on the refrigerator was unplugged. Other than that, we enjoyed the cabin very much. We will be back.

The cabin was nice, good location. But there were so many ants inside. We ended up having to throw away a lot of our food because of the ants.

The original cabin we booked became unavailable, but a rep was very helpful in finding us a new space that was still in the area we wanted! Beautiful view, peaceful, loved the patio.