great-very nice.

Easy booking woth cool cabins. Loved and enjoyed our stay.

Easy to book, great new app. Very courteous staff.

Excellent accommodations. Clean, rustic, and fairly priced. We had a great time.

Just like being at home away from home. Love balcony views of the lake.

Big Bear Cool Cabins were professional. They treated us well. Our trip was a weekend getaway. We enjoyed our cabin very much. We cooked most of our meals there and everything we needed to cook was available which was wonderful. The rooms were nice size.

The cabin itself, Moonlight Shores Lakefront, is beautiful and well-located with an amazing view of the lake. We appreciated that Big Bear Cool Cabins allowed us to check in an hour early, which was a nice gesture. The cabin was equipped with a drip coffee maker, microwave, and refrigerator, which were convenient for our stay. However, there were several significant issues that made our stay less enjoyable. The hot tub, which was one of the main reasons we chose this cabin, did not work for half of our stay. Not being able to use it was a huge disappointment and felt like money wasted, as I would not have paid for a cabin with a hot tub had I known it wouldn’t be functional. Another concern was the lack of air conditioning. While this wasn’t entirely unexpected, it became a problem due to the fact that the sliding patio door didn’t have a lock. We had to keep the windows closed whenever we left the cabin to secure our belongings, which made the cabin unbearably hot during the day. This significantly impacted our ability to enjoy our time there. We were also promised a free fruit basket as part of our booking, but this was not provided. The website even mentioned the promotion during checkout, yet no basket was there when we arrived. While we did receive an extended stay as compensation, it felt rather pointless given the other issues we encountered. Lastly, the internet service was very poor. While we were there to enjoy the outdoors, it would have been nice to wind down at night with a movie. Unfortunately, the unreliable internet made streaming almost impossible. Overall, while the location and the cabin itself have great potential, these issues left us feeling frustrated and disappointed. We expected more from our stay, especially given the cost and the expectations set by the amenities offered.

My son and I took a week long trip to Big Bear and took a chance with this cabin on VRBO. We looked at several properties before choosing this one and we were beyond happy with our stay. The cabin is on the quiet side of the lake in Fawnskin and has the most beautiful and breath taking views day and night of the lake. The deck was our favorite place to sit and eat, talk and enjoy the view. We watched the ducks swim and the fish jump. We rented a boat and went fishing right down the way from the cabin. Beds were comfortable and the couch was relaxing with lake views. It was Clean and had everything we needed to have an amazing and relaxing time out. If they ever decided to sell the cabin, I want first right of refusal. 😂. We will absolutely be back for many years to come. The property management company was on point and very responsive. Love it!

The cabin was very comfortable; the place was clean for the most part (too much dust on walls, but we understand how difficult it is to clean rustic wood) The linens were plenty and clean; plenty of dishes and kitchen gadgets (it felt like home); great water pressure; quiet neighbors; and...Drum roll please... the lake view could not be beat. We were sad that the lake was not accessible from our cabin... but the VIEW, Amazing!

Another nice trip to big bear! Thanks 😊 the only thing I wish is that the back yard was fenced in all the way so we could let dogs outside without walking every time with a lease. But everything else is fine