Terrible quality boots, pulled one on fine, second one not so fine as the tag ripped away and all the stitching is loose. Why do we forget "buy cheap, buy twice?" Customer service is equally as poor, sent an email and called 48 hours later to see how I return them and was met with "we get 72 hours" as the immediate response, like I was talking to a robot who doesn't really care who I am, what I am upset about and whether or not I have 72 hours to wait for a reply..... As I said to the robot on the end of the phone, THIS is why shopping online doesn't work. Get back to the high street, pay a few £ more and at least you are welcomed with a smile!

I had a hole in both wellies and they were quick to help me and very understanding

Had great service, and prompt replies to emails, thank you 😃

What a terrible product I bought.Not cheap and they were letting in water on the heel within a few months and they didn’t want to know saying I had worn them too much.I have had boots for 15 years and in better condition.

Extremely good correspondence and customer service. My issue was addressed and resolved very quickly and professionally. Would recommend this company 100%!

Don't waste your money on the walking boots they are poor quality had my boots for 6 days and they began to come away from the soles the pair I had the stitching come apart I think I will invest in a pair of army boots for hiking and walking in the countryside

Second pair of Cotswold wellies to split within 7 months. Not cheap yet poor quality! Will never ever buy this brand again

I found the slippers I purchased needed more padding inside as i felt like one was walking on the floor which was uncomfortable

They are comfortable and lightweight Didn't need to break them in wore straight away on dog walk. And keep wet out.

I'm a huge fan of Cotswolds shoes & slippers! Always so comfortable and well made. Cotswold shoes offer a great online service, item exactly as described, emails about purchases are informative and always delivered promptly.