No dramas, easy shopping!
Unsure on the size as I am a 8,5 UK. Customer Service was very helpful when called and once ordered the shoes ordered arrived with 5 working days. At least £15 cheaper than anywhere else for the same product. Great service.
Hazelton 2 shoes
Hazelton 2 shoes - I bought a pair from next, heel split after about 2 months had an exchange. 2nd pair same thing happened again. Had a 3rd pair same thing happened again. I have written 2 reviews on their website but for some strange reasons they have disappeared. Avoid these shoes.
Disappointed
Disappointed. Shoes where about £85 and after a short while started to leak. I would expect the shoes of that price to last longer than that. Company not interested, and say I should go back to retailer. Will not be buying from them again.
Very slow to refund
Shoes came quickly, not suitable so returned. Took them 3 weeks to refund after multiple emails chasing. Wouldn’t buy from them again I don’t know why it took so long
Awful customer service
Awful customer service, wrong size boots were sent out (two sizes smaller than ordered). Returned and told no exchange possible. Then had to repeatedly chase for a refund which I finally recieved two weeks after they recieved the boots back. AVOID!!!!!!
I loved these boots ,they look the part…
I loved these boots ,they look the part I seldom use them but they are wearing out super fast .in a downpour of rain they leaked in . I let them dry out naturally and noticed the soles were coming away from the boots I am very disappointed they are just 1year old . Graham Stephen.
Verified
Online order failed miserably
Online order not received by Royal Mail allegedly for several days. I checked the tracking code daily from day of order and this continually stated "..not despatched to Royal Mail yet" Phoned customer service today and was not treated as a valuable customer "....Royal Mail have been on strike and it's not our fault..." Effectively, that's yer lot mate... Disappointing especially as I wanted the boots for the weekend just gone. When I said that I may take the option of refusing the delivery..."You'll have to pay for return shipping....." NOT good customer service and I wish I had paid the £2.00 extra and bought from Amazon. At least I would have had the boots delivered next day.....
Verified
Give this Manufacturer a miss.
I bought a pair of Toddington walking / hiking shoe 5/7/2022.The sole and heal are completely worn through (25/10/2022). They have had light use only, walking mainly on grass and woodland paths. I contacted Cotswold and they didn't want to know. Complete waste of money.
Badly made shoes
Bought shoes just over a year ago and they are already falling apart but the retailer refuses to take any action where you would expect shoes for £55 to last beyond 15 months
wellies with splits/holes in under 3 months
I bought a pair of wellies - from Mole Valley, Andover - the Cotswold minichampton range - within 3 months i had holes/splits on both boots letting in masses of water when I walk my dog in the stream...just where the foot bends on top...I was told by Mole Valley that they would not refund as it was not a manufacturing error...they are 2 sizes bigger than my usual size so not tight...what could be the cause???...usually wellies last 20 years not 3 months...wont buy anything again from either companies