Good service with easy online design
Good service with easy online design. Great quality wardrobes. Customer service very good as one drawer needed to be replaced. No fuss and the replacement arrived quickly.
got what I ordered
got what I ordered. not put it together yet but looks good.
Very friendly and helpful staff
Very friendly and helpful staff. There is always someone available to speak to on the phone when you have questions etc. The wardrobes arrived when promised and we are very happy with the quality. Would recommend Online Bedrooms for great service, lovely products at a good price.
From the initial design to receiving…Fantastic wardrobes
From the initial design to receiving the wardrobes the customer service & communication was excellent. The quality was fantastic and the construction was very straightforward. We feel we have wardrobes equal to those advertised by Sharps & Hammonds for half the price. Amy was very helpful at all stages & the missing hanging rail was despatched very quickly. We would definitely recommend Online Wardrobes.
Quality outfit
From initial call to appointment with designer it was effortless. Then we found the designer totally aware of what I required added his input and very shortly we had a design that suited my requirements perfectly. The wardrobe arrived when advised was no trouble assembling and I was impressed with the quality.
Very easy to deal with
Very easy to deal with, any changes were never an issue and they were quick to replace a broken drawer front, with no issues. Due to our location we ask about having the item collected rather than delivery, again very accommodating and no issues. I would certainly look to use again.
Fantastic product an service
First class service and a great product. Peter was extremely helpful and quick to respond during the design stage. Delivery was spot on and perfectly timed. Packaging of the components was more than sufficient. Refreshing to find a company with both great serice and quality product. I'll be back
Verified
Excellant Service
From the very start this company gave excellant service. We found them on line and was a bit unsure but we sent for some samples which arrived the next day. Good start. We have a bedroom with a very sloping ceiling so knew we would need a specialist service. We took the measurements and sent off for a quote. Amy replied to this and offered us a zoom meeting to discuss our requirements. This was very helpful as we could show exactly what and where the wardrobes were going. Quote and measurements accepted we awaited arrival of wardrobes. Arriving on time 4 weeks later we did not rush the job as wanted to do it right. Everything we needed was in the package and full instructions on how to put together. Everything went together really well and we are thrilled with the result. We had one slight mishap when we cut a plinth wrong but no problem we ordered another, we did not want to spoil them with our mistake. I cannot praise this company enough from Amy who took our order to the driver who brought it everyone was so helpful and friendly. I have no hesitation in recommending them to family and friends.
Well designed wardobe
Well designed wardobe, design team came up with a great idea for more storgae which meant made the most of space.
If only it was always this easy..
In the process of a fairly significant renovation so going through the ordering process a lot and Online Bedrooms was a solid example of how to get it right for end to end customer service. Peter was invaluable in finding us a solution that worked for our odd space including fillers to make it look good, the communications from the company were great, the delivery slick with a helpful 2 hour window estimate (rather than the usual half day you get). They look great in the bedroom. Only thing I'd point out is the design was slightly different from a photo on the website in terms of the panel height (we had 2 panel doors) but it doesn't detract from the wardrobes at all and we are very pleased with the finished product.