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Ben Thompson

04 March 2022, 23:46

  • GB

Great finished product

Great finished product, really helpful staff. From the initial design, all the way through to delivery and assistance afterwards, there was friendly, helpful advice. Also a continual notification of what was happening and when to expect things.

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Rebecca McGuiness

02 March 2022, 18:05

  • GB

Excellent company - would recommend.

We ordered some fitted wardrobes for our bedroom and have to say what a great company and excellent service from the team. The design team were knowledgeable and keen to help me, as I haven't ordered fitted wardrobes before, their advice was key. We had some missing items but the team were so responsive and immediately resolved the issue for us which doesn't always happen with retailers. Quality of wardrobes and fittings were high quality and although took a little while to get our heads around fitting them, once we did it was easy if you know some DIY. Couldn't recommend the company highly enough.

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Elaine Wilson

19 February 2022, 18:54

  • GB

Online Bedrooms gave great customer service and product.

I found Online Bedrooms gave good customer service from the beginning. I worked with a designer called Robin and he was very patient with me and answered any and all questions I had, samples were sent quickly and he helped me work out what I needed. I wish I'd known to tell him details like where a radiator was in the room and which way the doors needed to hang but it's worked out OK. This is maybe the only downside to no onsite/in person viewing, he couldn't see exactly what my room was like. But I am happy with the results. The products sent were good quality and everything was as described. We constructed the wardrobes ourselves so sometimes the generic instructions weren't exactly matched to what we needed but we got there. The trickest part was the facing boards at the top and bottom. Over all I would recommend Online Bedrooms. The customer service has been excellent, there product is high quality and I love me wardrobes and dressing table.

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Mags Glaze

18 February 2022, 22:44

  • GB

5 star from start to finish ☺️

5 star from start to finish ☺️ It’s worth getting someone to measure for peace of mind, we got our carpenter to recheck before submitting. We had the design done a couple of times. After seeing it on paper we realised we needed more drawers. We got our carpenter to mastic around the joins and it looks really professional, we are waiting for screw covers which will just finish it off. Delivery was as promised and our delivery guy was nothing but polite and super helpful. Would highly recommend.

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Kevin Leng

18 February 2022, 18:22

  • GB

Really good service goods came on time…

Really good service goods came on time and easy to assemble everything came with instructions and look fantastic now all finished well worth the money and the quality is first class

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justin chadburn

06 February 2022, 23:32

  • GB

Great value for money

We're really chuffed with our finished wardrobe! There were a a couple of issues with missing parts, but all got resolved within a couple of days and communication was good throughout. I would recommend to others to take delivery and check you have everything before committing to time off work or booking a fitter. Once resolved, I could not fault the product. The cabinets are very easily constructed. The little dowels to help with putting in the back panels were a nice touch! Scribing was the only bit that required any real concentration / head scratching.

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Mike Jones

02 February 2022, 17:40

  • GB

Fantastic service!

Fantastic service! I ordered a bespoke wardrobe, with some specific, and potentially troublesome requirements. I got to talk directly with the designer, Blythe, who was friendly, professional, and incredibly helpful. She was able to produce exactly what I envisioned in my head whilst resolving all the concerns I had with building and installing the finished wardrobe - and all for a fantastic price! Thank you Blythe!

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Mick Pullen

28 January 2022, 22:36

  • GB

Extremely satisfied customer.

Initially I was going to build fitted wardrobes from scratch myself. By chance I found online bedrooms and thought I would investigate further knowing that other companies that supply and fit fitted wardrobes charge the earth. I can only describe my all round experience as excellent. Becky was extremely helpful... nothing was too much trouble while I was finalising the design. The wardrobes were delivered (flat packed) on time and in good condition. The instructions were easy to follow. The assembly was also easy. The finished product looks great! Many thanks to all at Online Bedrooms for an excellent service, especially Becky, and I would have no hesitation in recommending the company to anyone.

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Jamie

24 January 2022, 12:18

  • GB

Fantastic wardrobes

First of all I would just like to say the customer service from Kayleigh is superb, nothing was too much of an issue to sort. You definitely need to be really good at diy for the more difficult parts like scribing but the cabinets are super easy to build as everything is cut to perfection. For me a key improvement would be to have a better checklist upon delivery to ensure that you have everything you need to build your wardrobes, there is nothing more frustrating than realising you can’t continue your build due to missing items although they get replacements asap. Overall I would recommend online bedrooms, the build quality / finished product is amazing and I think it’s the best customer service I have received from a company in a long time thank you online bedrooms.

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Lindsay Smith

19 January 2022, 16:33

  • GB

SO HAPPY!

Oh my days, I am so happy with Online Bedrooms. It's always scary going with a DIY service because you are never sure how good the customer service will be but WOW we were so happy with the level of service and care we got with Online Bedrooms. We had a slight issue with one of the panels and they were so quick to rectify it. We had a replacement panel in days. It is quite an involved process to put them up and the instructions could be a little clearer, but if you are a confident DIYer you should be fine and if you get stuck, just give them a call they will soon be able to advise. To be honest the end result makes up for any of the difficulty putting them together. The quality of the materials is outstanding, someone told me that my wardrobes look like bespoke ones fitted by a carpenter. My advice to anyone using this service is: - Measure three times. - Do not be afraid to ask the team for help or advice at any step. - You'll want a jigsaw with a particleboard-friendly blade to scribe against the wall. Carve the wood upside down and don't worry about some light chips as they will be hidden by the caulk. - Make sure you are not afraid of caulk to finish those gaps, it makes all the difference. Follow those steps and you'll be the proud owner of wardrobes that look like they cost three times the price.