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Alan Barnes

08 July 2023, 01:35

  • GB

From start to finish the experience was…

From start to finish the experience was excellent, great team and the quality of the furniture is excellent and fantastic value for money. I was a bit overwhelmed at first when I seen all the parts, but if you read the instructions and watch the video and follow them it's really easy. Will be ordering again for the next bedroom and wouldn't hesitate to recommend.

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SW

06 July 2023, 03:39

  • GB

Good quality products

I was really impressed by online bedrooms. The quality of the product is excellent, and the price is significantly lower than Sharps. The online bedrooms team designer was very responsive and helpful, and the customer service was really good too - the couple of issues I had with missing/damaged items were resolved straight away with no fuss. Assembling the units is fairly easy, but difficult to do on your own as some of the panels are very heavy. Overall very impressed - the hassle of measuring yourself and assembly is definitely worth the significant price saving from the competition.

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Mrs Hannah

28 June 2023, 03:39

  • GB

Incredibly helpful design service

Incredibly helpful design service, including a knowledgeable salesperson and a video callback. Product good quality and exactly to spec, fitted our very awkward room perfectly.!

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Andy Bush

28 June 2023, 03:20

  • GB

Great service and a quality product

The process of designing and ordering our bedroom wardrobes was very good, the design team are very helpful and if there's any problem's or changes needed they deal with them very quickly. The quality of the wardrobes is excellent and we've saved well over £1000 compared to what the big companies charge. Building the wardrobes was straightforward, its the sidescribes that are more fiddly but take your time and get your measurements right and you'll be fine. The delivery service was great considering it was snowing on the day! Thanks to Amy who took the order and Abbie from the customer care team. Would definitely recommend this company and will use them again when needed.

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Emma S

27 June 2023, 21:21

  • GB

Beautiful product and fantastic customer service

From start to finish, the customer service has been efficient and friendly. My numerous questions were answered promptly and a minor issue was addressed extremely quickly. The quality of the product is high and it looks beautiful. The online instruction video was really helpful. The only difficulty has been managing the assembly ourselves due to the weight of the panels and our lack of manpower within the family. However, even if we had hired a fitter, purchasing fitted wardrobes from Online Bedrooms would still be cheaper than going with other companies.

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Harris Perry

27 June 2023, 20:01

  • GB

Great company went above an beyond from…

Great company went above an beyond from day one helping us choose what suited our needs fantastic service we had four walking wardrobes the delivery boys were so helpful rang few hours before they arrived nice one thank you 5 stars would definitely recommend!! Will upload pics when everything is finished

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Gary

26 June 2023, 13:58

  • GB

Just an excellent experience from…

Just an excellent experience from beginning to end. The quality of the wardrobe is extremely high. We also have Sharps at home and I see no difference. The designer was brilliant (Peter, thank you!), delivery was great and assembly was easy. Will only b buying from here in the future.

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Kvdm

18 June 2023, 14:30

  • GB

Great company, would buy again…

A great experience from start to finish, our designer Amy was amazing and the customer service following delivery is also top notch. We missed some hinges at delivery which we replaced with our own, which they were willing to refund. Later I decided I wanted the original hinges and they were willing to post us no problem no extra charges even though it had been a few weeks since delivery by then.

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Rebecca

16 June 2023, 14:03

  • GB

Great quality/process/customer service, but difficult assembly and bad design

Quality is great and it was a very easy design process and delivery. However, we found the product very difficult to put together… It would have been really helpful to have specific assembly instructions with each part marked and a diagram to show construction accordingly. It was a very time consuming puzzle which took my carpenter (and partner in the end) a long time to figure out (probably 3 whole days in total, over the course of a few weeks), so not the one day it was suggested. I accept that we could have gone with one which was fitted by someone from a company, which would have been more expensive, but ultimately quicker and saving in carpenter costs, so probably Not much in it in the end and would have saved a lot of hassle. In addition the instructions are for the wardrobe to be put together on its side and then moved into an upright position, however, given the small tolerances of space we were working with in our walk in wardrobe area it wasn’t feasible to stand it up in this way once assembled which meant we had to put it together in the upright position which again made it very difficult. We are (most significantly) also very disappointed in the design... The heights of the bars on the top row are simply unreachable. We obviously approved this design therefore will take responsibility for this error of judgment but could have done perhaps with some more pushback at the company’s end to try and ensure all measurements were workable. I now have a wardrobe full of clothes I can’t reach. They have been a great company to work with, responsive, helpful, professional, great quality and colour of product etc, I just think we have sadly somehow not ended up as happy customers…

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Peter Becalick

16 June 2023, 02:13

  • GB

High Quality units

High Quality units, design exactly as requested. Easy to construct for the competent DIY’er