A small issue with a bike purchase left me a little worried about my options as I live 300 miles away but dealt with Louis from the store via email and he couldn't have been more helpful. I received A* service and a great result, would definitely recommend.

Fast and efficient - well done!

I purchased a Giant Propel bike. Having sent an email enquiry, I was not hopeful of being able to actually buy the bike, as I live outside the UK. I was pleasantly surprised by the way H2 Gear (specifically Louis their Marketing Manager) went out of their way to make sure they met my requirements. My bike arrived today and I am delighted both with the bike and the service provided by H2 Gear. Highly recommend them!!

Very fast service If u need to exchange an item that's fast aswell

Great service

This was the first time I had ordered from H2gear but I am sure it won't be the last. Item at a great price and very speedy delivery with updates on delivery process. Great service, Thanks

Having changed my mind over a recent purchase there was a quick and efficient refund service.

Unable to accept payment over the phone - only way to pay was online which we had problems doing.

really prompt delivery too.

Endura Humvee shorts - ordering was quick and painless, price was excellent (half price), the updates from H2gear were informative and quick and the delivery was bang on time. All in all, not sure what could have been improved with this - admittedly a sample of one purchase is not much to go on, but looks real good so far. Top job.