Bike came in good time. Once assembled, the back brake was rubbing on the wheel (enough to stop it spinning). No number to call, had to email, response time was slow. Advised to take it to my local bike shop. Wheel had to be trued and a new brake wire was required. They refunded the cost and no more. They didn't take responsibility to what happened in transit.

Excellent service

Went down on the train to pick up my tcr advanced sl. The chap who did my service was very attentive and did an excellent job. I'm really pleased with the new bike!

Great communication, they sorted the order out very quickly. The order was tracked all the way. Also next day delivery, what more could you ask for. excellent would definitely recommend.

Quick turn around and free spd's thrown in.

Purchased a Propel adv1 online from these and received a Kaas Mojito helmet for free!! Very pleased with purchase and service.

Okay, I was only spending £3 but I urgently needed the part and first class, next day delivery was on offer. It arrived on time and was perfect for the job. It means that when I next go shopping online for cycle kit the first place I'll look will be the H2 site. If the price is comparable to that of other retailers, even a bit more, H2 gets the business. Simple.

Ordered the most expensive bike I'd ever brought on-line, I hadn't used H2Gear before so I was a little nervous not being able to do the transaction face to face. I had no reason to worry, the bike was delivered the next working day, the updates on the delivery kept me informed, and best of all the bike was faultless, and rides a dream.

Found just the bike I was looking for at a great price, ordered before 12pm and my new bike arrived very next day with free delivery, just an awesome service. I will certainly be using H2Gear from now on, just love it. Thanks guys

Great service from start to finish the bike was built well out of the box and arrived 3 days after ordering.