Verified
The online enquiry representative was helpful…
The online enquiry representative was helpful and the van driver collecting boxes was efficient and punctual.
Verified
Overall very efficient
Overall very efficient. Very good for advising where process is. Online paperwork had to be completed in strict order. It would have been good to process visa etc before completing box details. Drivers were excellent. One phone call only required and dealt with very well. Would recommend this service.
Verified
From start to finish was smooth…
From start to finish was smooth sailing. Seven Seas really is the world's best shipping company. Their communication is great from pick up to drop off. Their site is user friendly and makes everything so easy. Thanks you Seven Seas!!!
Verified
They are very responsive and update…
They are very responsive and update every step which is very helpful
Verified
Good service
I recently had the pleasure of interacting with sevenseasworldwide, and I must say, their customer service is outstanding! From the moment I reached out, the team was incredibly responsive and helpful, guiding me through every step of the process. One aspect I particularly appreciated was the clarity of their pricing. There were no hidden fees or surprises, which made budgeting much easier. It's refreshing to work with a company that values transparency. Additionally, I loved the fact that every step of the process was trackable. I always knew where my order stood, which gave me peace of mind. Overall, my experience with sevenseasworldwide was excellent, and I highly recommend them to anyone looking for reliable service!
Verified
Overpriced and Misleading Pricing Structure
I recently tried to get a quote for shipping a package from the UK to Portugal. While they offer a quote page, the experience turned out to be quite misleading. I selected a "medium cube" option, which had a quoted price of £700. The service was labeled "International MoveCube - Door to Door," so I naturally assumed this included a door-to-door service. However, as I proceeded, I encountered an additional section titled something like "delivery costs," where I was asked to pay an extra €4,500. Their reasoning? They claim to be transparent and experienced, unlike other companies that supposedly surprise you with hidden fees. But the breakdown was absurd: €300 for customs and a staggering €4,000 for local delivery! To make matters worse, these delivery costs vanish again at the end of the quote process, leaving you unsure of the actual amount due. For context, a few years ago, I worked in the textile industry in Portugal, where we shipped an entire TIR truck filled with a full container from northern Portugal to Italy for just €3,500. My advice: be truly transparent with your pricing. Customers want a single, clear payment for shipping and delivery, not an unclear breakdown that feels dodgy. With such inflated prices and confusing methodology, it's hard to understand how so many positive comments exist.
Verified
Excellent service from China to the U.K.
Shipped 5 boxes from China to the U.K. and the process couldn’t have been smoother. Everything was laid out in detail, the tracking was excellent and everything arrived just as it had left. Some small delays on the water due to an issue at the port (local issue) but everything was quickly and clearly communicated. Will definitely use again and would 100% recommend.
Verified
Hassle free worldwide shipping.
Shipping is fast and its very easy to reach customer service to arrange pick-up and deliveries. Our boxes came earlier than us is just waiting for us to get it delivered after our arrival in Singapore.
Verified
Easy company to deal with
Very easy to deal with by phone and very helpful driver
Verified
International moving made easy
The staff assist you with each step of the process. So even though the move seems daunting with their support it makes international moving easy.