The customer service has quick response and the drivers did a great job at notifying us about the arrival.

Helpful for packing the boxes, collecting in time

Everything is explained clearly to you, on what you have to do, pay, know etc… I also found the drivers so helpful and nice, I know it is there job to move my boxes after I’ve paid them but going down 5 flights of narrow steps with 5+ boxes and suitcases weighing 30kg made it to hard for me to just look on. I wanted to help but they told me to just relax, I did manage to help with just one suitcase though. Also I needed an extra box, the driver thankfully had one and even helped me back and wrap it up.

Customer service is really good!

Easy to reach customer service team. There is local language support (e.g. I move from Hong Kong to Canada, and there is Cantonese-speaking CS representative talking to me in Canada). Speedy response, usually within 1 day.

online support is excellent! always people to answer phone when needed.

i received my belongings with one of my items being out of the box just laying ontop. one box was sealed by DPD stating my box wasn't closed proper;y during transit. A few items were missing from my belongings and when confronted i was told an investigation was done and nothing as found. they stated i did not have insurance so technically they cant do anything. This is rather upsetting that my belongings can just be stolen and nothing can be done about it.

Very effective

I have sent boxes to the UK and Brunei. Everything is going ok with the process. Website is simple to use, although my passport picture was too large. The member of staff has been very helpful, very responsive to any of my questions. Boxes very solid. Costs seem good very reasonable. I like the tracker and I can see where the boxes are. If someone asked me to recommend a shipping company I would say try Seven Seas.

Every step has been smooth. Boxes fitted perfectly. Staff friendly & professional. Customer services answered all my queries.