Verified
Excellent courteous and prompt service…
Excellent courteous and prompt service as always
Verified
SHOCKS WERE SHIPPED ON TIME AND ORDER…
SHOCKS WERE SHIPPED ON TIME AND ORDER WAS CORRECT.
Verified
Products as advertised- competitive…
Products as advertised- competitive prices and shipping. Shipped fast- thank you!
Verified
Staff not very helpful
Staff not very helpful. Took way to long to receive merchandise.
Verified
# 1 complaint
# 1 complaint, they will not answer their phone! Ordered shocks online and there was no mention of them not being in stock. I got an email with tracking number on two of the 4 shocks. I emailed back and ask about the other two shocks, answer was when they ship you will get one. Waited 2 days no tracking # and no communication on when they will ship. Tried calling emailing, no one would talk to me. Several days later I sent an email canceling the order. Ordered from another company. A few days later my credit card alerted me that Shockwarehouse charged my card! I covered them up with emails threatened them if they ship them I will refuse order from shipper. This is no way to run a business!
Verified
shocks were missing hardware kits wound…
shocks were missing hardware kits wound up using old rubber bushings
Verified
Fit & Price good---Delivery not Timely
Fit & Price were good. Difficulty contacting a person and shipping delay were downsides, though time was not of the essence in my case
Verified
Excellent Service, Price & Product
Timely shipping, and exactly as I ordered. Best price I found.
Verified
Easy and economical
Easy and economical
Verified
delivery on time product received as…
delivery on time product received as promised