Excellent Not cheap but we saved a lot of money. Detailed report abd good communication throughout. We couldn't get hold of the surveyor the day after we received the report but he was on holiday and after an email he rang us within an hour. Will use again.

Superb. Good detailed report. Good communication. Neil very good at explaining everything. Not the cheapest but not the most expensive. I'm a fellow professional in a different sector and I believe you get what you pay for. Pay less you get less of a detailed report. Pay more and you get more. The surveyor has more time when you pay more. This is why we paid upwards of £1500 for our survey. Neil found defects of a good five figure sum and we got this knocked off the property. So we saved more by paying more. No brainer.

We have used Dunham Hale Surveyors on three occasions now. Always easy to deal with and they get the job done without trouble. Jane was very easy to talk I and explained everything. One of Dunhams selling points is that they will guarantee to find at least £2000 in defects or refund you the survey fee if they don't. They actually found £11000 for us on this house and we negotiated with the vendor and managed to get 9000 off the house. Survey cost was £1200 but we got ££9000 off the house so this is monet well spent. I our first house we thought this was a really good assurance we wish all surveying firms did the same. Amazing service and gambling £1200 to get £9000 or £1200 back is a win win.

Really good service. A little expensive compared to others but you do get a more personal service. Neil called me at 7pm to discuss my survey after the visit, which my husband and I thought was above what most companies would do. Report detailed and lots of issues we didn't know about. Well worth the money spent. Thanks

Excellent. Recently used Dunham Hale Surveyors for our survey in Leigh Lancashire. We were impressed with the level of detail, communication, drone survey and the after advice received from Jane our surveyor. We have already recommended to friends who are also buying.

Second time we used Dunham's. Very good service. Prompt, very well written report. Good aftercare, and lots of information helped us decide on the property. We really liked the costs of defects which gave us an idea on what we needed to spend post completion. Not the cheapest but like others have said, what you pay determines how much time is put into the survey and report. We will use again.

We have used Dunham Hale Surveyors before and always efficient and competent. We opted for a drone survey with the level 3. Lots of issues we didn't realise and turns out that the drone showed some major problems with the roof sagging, bowing and lots of loose tiles. We managed to get a whopping 35k off the property. We are very pleased yet again.

I have used their services. Their communication is very poor and they are never ever reachable. I have used phone, email, whatsapp everything. All I have received is a survey report. During their sales pitch they mentioned they will discuss the report with me but that has never happened.

My buyer used this firm from their London office to survey the house which is part of an estate that I’m Executor of. The surveyor, Neil, went about his work ripping plaster off the walls and leaving it on the floor. The entrance to the front door had a wall paper lined porch, a part of which he ripped off and left on the walkway. Because the house was owned by an elderly lady who died last year and the house was in need of some repair, he probably took the view that it was ok to do what he did. I took photos of what he had done and called him to ask if this was their usual way of surveying. He got very defensive and rather than hold his hands up and apologise he felt he needed to stand his ground. This exacerbated the issue because he clearly feels this was acceptable behaviour as a supposed surveyor . The images of what he did do not lie. I probably wouldn’t have resorted to this review had he apologised. It had taken my wife and I around 9 months to clear the house to get it presentable for sale as well as to make the arrangements for the elderly lady’s funeral and to deal with Probate and difficult beneficiaries. This guy walks in and showed zero respect. In addition, the appointment was for between 9-10 am and he rocked up after 12.30pm, again with no apology. His arrogance was breathtaking ! This is not the end of the matter. Update 24 Jan 2025 Dunham replied to my review as I expected they would. The timing of the visit I will put down to a lack of communication on the agents part. However, I did not expect to find what I found when I returned to the house particularly as this was my family home which was put up for sale because of a family bereavement. I did call you on Thursday 9 Jan and yes, my wife and I did raise our voices at you because you doubled down on your actions. But, at no time did we verbally abuse you. Calling you arrogant does not constitute abuse. It’s an opinion of someone’s personality flaw. True abuse is far, far worse. That is not us. When I showed independent surveyors the images I took of what I had found, they were surprised. You state that the property is ‘in such poor condition’ - I would like you to clarify this statement. Let’s see how the buyers react to the survey and I’ll take it from there. BTW, to tone this down, I have amended the review title to “DIFFERENCES OF OPINION”

Initially we appointed another company and they let us down. In stepped Dunham Hale Surveyors last minute and they booked the survey appointment within an hour of speaking with them. They explained that the results would take a few extra days than normal due to the short notice appointment. We were happy with this as we had a verbal report the day after the survey. In summary, excellent service. Detailed report, good comms and very pleased. Managed to get 8.5k off property so extra pleased. We will certainly use again but not the original company.