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Card Reader Reboot
Dan was very helpful and helped me fix the problem with very little fuss!
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Excellent customer service
Melvin Onu He provided Excellent customer service very helpful Thanks
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Kareema Mohammed was excellent
Kareema Mohammed was excellent. Very patient and solved our issues!
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Quick response problem solved
Quick response to the phone and had frielndly comprehensive and effective information from Michael Fortune. Problem solved and new terminal installed
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Customer service
Was very pleased with the customer service Reece explained things clearly and sorted out my problem quickly.
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Melvin has been so helpful!
Melvin has been super helpful as I experienced some technical issues aswell as confusion about the software as a whole. He explained everything so well with how to operate on the website, and made the relevant changes that I needed. Thank you for your patience!
Verified
Excellent Support
Nothing was too much trouble - call was answered by a human being in less than 1 minute. Michael Fortune was very patient and talked me through every step of the way. Excellent customer service. I have been a customer of RMS for over 5 years and they continue to provide an excellent support. Thank you again Michael you were great.😊
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Account Closure - Retirement
Rang to close our account due to retirement, call handled very professionally by Melvin who was speedy and efficient. All done and sorted in a matter of minutes.
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Fabulous service from Dan
Fabulous service from Dan.. Amidst the chaos of trying to close my business the service I have received from Dan at RMS has been a beacon of light. Both on the phone and my email the whole thing has been efficient and fast. I have to say the customer experience as a whole has been great, their rates for card payments are cracking and no other company could touch them. 100% recommend.
Verified
Excellent service
Excellent service, and prompt action on our request to return our old terminals.talked my throuh all the relevant details and was very patient. Chris Garth (Gotts Park G.C.