Verified
Leonie was very helpful
Leonie was a lovely lady, very helpful and extremely professional.
Verified
Service Cancellation
Today I had the pleasure of speaking with Kareema Mohammed who was extremely helpful and dealt with my call, politely and efficiently. Eventhough we were cancelling the service she was extremely helpful and informative.
Verified
Efficient, effective, responsive service.
Thank you Dan@RMS for the really quick delivery of my replacement card machine. As you said, it arrived set up and ready to use (complete with a sim). The instructions you sent through for connecting to WiFi were user friendly and worked first time. Efficient, stress free and really pleased. Thank you!
Verified
great job by Melvin
Melvin did a great job, he was very polite, friendly and helpful. He went straight to the issue and fix it for me very quickly. Thanks a lot Melvin
Verified
Really helpful and problem which has…
Really helpful and problem which has been troubling us for weeks was solved in minutes.
Verified
Online payment change query.
Had to contact RMS regarding changes to a website online payment URL. Leonie replied quickly to the initial and follow-up emails and, once we had identified the changes to be made, provided the working solution.
Verified
I Had the pleasure to speak to Leonie…
I Had the pleasure to speak to Leonie At RTS today 04\06\2024 My company have had an issue for 5 weeks which nobody could resolve until today. Leonie thank you for your sound knowledge and patience in getting our problem Resolved. A credit to your team and RTS Many Thanks Paul
Verified
Leonie was incredibly helpful in…
Leonie was incredibly helpful in resolving our billing query. Not only did she address our concerns promptly, but she also went the extra mile by assisting us in exploring an ecommerce system. Her expertise and dedication made a significant impact, and we greatly appreciate her assistance.
Verified
very friendly
i had a phone call to sort out my new machine and the lady was very helpful and was very sorry when we noticed there was no sim card, she talked me through how to set it up first before we noticed
Verified
Ash was great sorted my problem…
Ash was great sorted my problem straight away Thanks Ash