Verified
Prompt support from Jake
I had to reorder the terminal and Jake Murray was very supportive, listened to the issue carefully, gave me advice on what needs to be done and took care of arranging the necessities. It was a great service. Thanks Jake for your support.
Verified
I had to call to sort out a problem…
I had to call to sort out a problem with the card terminal. It took a while to get to speak with someone who could help but once Kareema Mohammed came on the line everything was quickly sorted. Thank you again Kareema for your professionalism and clear instructions.
Verified
Had a few minor account issues to…
Had a few minor account issues to address but Leonie in customer services came to the rescue instantly and resolved everything! Really good to see RMS back on track! Well done.
Verified
Excellent customer service.
Had a technical problem. Dan tried every avenue to find a solution. Great perseverance but in the end we had to have a new terminal, which was received promptly. Excellent customer service.
Verified
RMS invoices…
I spoke to Reece about my RMS invoices not coming through on email. He speedily sent them through to me no issues. he was very polite and helpful. Thank you.
Verified
Nice talking great solve the problem
Nice talking great solve the problem
Verified
Thank you Patricia for your help
Thank you Patricia for your help, I was impressed with your customer service and professionalism.
Verified
Really helpful support team, Leah, Melvin & Navadini
Really helpful support team.
Verified
Kareema was very helpful and patient…
Kareema was very helpful and patient with us . She explained everything step by step and we were set up in no time . Thanks Kareema you nailed it
Verified
very helpful
Micheal Fortune was very helpful, assisted with an issue on our card machine.