Spencer fixed in 2 mins what I have been trying to phone about for two hours well done Spencer

Received my new Credit Card terminal and went online with Spencer at Retail Merchant Services who wsa fantastic, sorted my problems in no time, so I can now get on with business again

Spencer was qualified customer adviser. Recommend

Richard was very helpful and arranged a replacement terminal after trying to resolve our issue

Great service. Always helpful. 5 starts

Terrible. Left previous negative reviews, and was contacted offering to take reviews down for 3 months free rental. It is currently 8.25am and our card machine isn’t working (which is frequent), so I’ve tried to call RMS, and the voicemail says office is closed, and call back between 8am and 8pm… are you not open today or something? Do you not want me to be in business today? Typical RMS move! Thanks again for damaging my business rather than enhancing it.

Great technical service and speedy response! Spencer got our card terminal online and working within minutes. Very helpful and friendly customer support and as always a great experience from Retail Merchant Services!

Helped by Spencer to set up new card machine. Clear instructions

Great Customer Service! Thank you very much Spencer for sorting out my card machine wifi resetting issues. Very professional with clear explanations.

Brilliant Service Spencer Helped me Tho The Whole Process Brilliant Once again