I would like to thank Gary Deal for all his support in dealing with my credit card issues, He has been an absolute star, after having to wait for a month for contact from the company, once Gary got on the phone with me and sorted out our problem straight away

If I could give RMS a zero I would. The customer service is absolutely appalling and non existent! I've been trying to contact them by phone for 2 weeks. Emailed and got a automatic response saying "they would contact me within 5 days" but haven't. It's difficult enough trying to run a small independent business, without the palaver of this.

Everything worked fine, would recommend to everyone. Thank you 👍🏻

I wrote a review on here back in September stating I can't get through to RMS, Here we are 20th November and I still can't get through on either of their numbers, I have even sent them a handwritten letter but I have had no reply or a call from them, but guess what? the invoices keep coming. stay well clear

**update , no phone call from RMS to help with the card machine problem. We are still having to continuously re-boot it. This is now day 6! Our business is suffering due to this matter not being resolved. Does the machine need updating ? Do we need a new terminal ? RMS please call and help ! RMS customer service is not answering their phone. Card machine not working. We have been trying for 2 days to get through. This is affecting a small family run business. What is going on ????

Thanks for all your help, made my week

Was having a tough day with my card machine and almost gave up on RMS. However, I ended up speaking to Ash who was able to sort it out for me. He was super friendly and kind and even gave me pointers so if it happens to me next time I know what to do without having to ask for support again. Well done Ash and keep going young man.

I have been having issues with my card machine today which has stopped me taking payments. But thanks to Ash he was able to assist me with clear instructions and made the process very smooth to get the card machine working again and now I can take payments again.

Ashraf gave me excellent customer service, he’s such a gem to the company. He’s so relaxed and very knowledgable which made it better. Everything worked after some troubleshooting. Thanks Ashraf!

I spoke with Miaja how was super helpful managed to get my issue resolved in one simple phone call Incredibly efficient and professional