Goods ordered in July still not arrived in September. Emails not replied to.

@healthmonthly, You’ve have asked me to make a review because my items SHOULD HAVE ARRIVED. they haven’t 2 months on.... 1 star rating I’m afraid. Poor customer service no reconciliation and I’ll not use you again. I was a good And loyal customer for over a year. Shame.

Unfortunately the order never arrived, and getting a refund is not turning out to be easy either, despite using Paypal. Health Monthly seem to leave all responses to the last minute, so it's not a quick process. Customer service themselves haven't responded to me at all, apart from a generic 'we're to busy because of Covid to respond in a timely manner' email. Poor customer service, poor service, and hold on to your money for as long as possible, despite the goods not being delivered long after their own stated six week delivery window. Will not use them again. They only got one star as I couldn't give them less and leave a review.

I placed an order which was dispatched straight away but then after three weeks of waiting I emailed asking for an update which I got a reply very fast and reassured me they would be here within a certain date. Which they was. Good communication and value for money.

i ordered Swanson Extra Strength, Lecithin, Kelp, B-6 & Cider Vinegar - on July 27th and had to chase the order on September 16th to no avail. re-ordered September 17th and delivery is scheduled for October 16th. It seems that they don't have any in stock? Danny

Not yet received after 7 weeks.

Goods didn’t arrive. I have had so many emails asking how did we do. I’m fed up with them. Just refund me.

the order was made on july 23 and 8 weeks later its still not arrived. luckily only £10 order but still!!

Placed my order in July 2020, it is now mid September and still NO ORDER has arrived. This was my 1st order with Health Monthly so NOT a good impression.

Don’t even bother with them