Item didn’t come after 3 months told me I had to wait another month. Had to get PayPal to step in in the end. No apology no item. Update Responded to this post within an hour yet can’t send my item. Got your priorities wrong. It’s not lost by postal service you admitted you hadn’t sent it a month ago .

Haven't actually received yet.

ORDER AT YOUR OWN RISK I ordered 22july and till 15th September order hadn't turned up. It was very difficult to get my refund I had to go through PayPal resolution centre honestly it was a nightmare I would not even advise anyone to use this company.

AVOID AVOID AVOID. Order never arrived. Had to get a refund through PayPal

Grandissima scelta di prodotti e prezzi contenuti ma, varie obiezioni.Spese di spedizione a mio parere poco corrette.Se ordino 4 prodotti da 40 grammi non dovreste moltiplicare le spese di spedizione .Impossibile selezionare i prezzi in euro .Per finire, assurda impostazione di ricerca prodotti .Se cerco echinacea devo scrivere soltanto ech e ricedere tutti i prodotti che cominciano per ech ,alla faccia della ricerca veloce.

This is the second time I have used this company and it has been an easy process. However allow plenty of time for your purchase to arrive at the moment as it took 15 days longer than Health Monthly predicted.

I am not sure where to start. Have ordered products over 4 weeks ago (order #2157760). Have not had one personal response whether written or verbal to any email chasing up where my product is - only a frustrating, repetitive series of automated emails. Items have not been delivered at time of writing, 4 and a half weeks later. Money was taken from my bank account 4 weeks ago around 11 August - factual I got an email saying it had moved to stage 3/3 and was "fully dispatched" on 23rd August. Avoid at all costs. Scam company. Will never use again and have contacted Citizens Advice to explore how best to escalate this and retrieve my money back. This is no different to theft. Do not order from here. As a previous customer, I won't be ordering again. Edit (21.9.2020): to the company's credit, they have finally responded personally to my emails however let's balance this; it was clearly only encouraged by my Trust Pilot review. I am grateful for the gesture of a refund but the sheer lack of customer service and the absence of any effort whatsoever to be proactive in addressing customer concerns means I can only upgrade this rating to 2/5, not the 3 requested.

Happy with the product & service was good too. Recommended

Great company. Kept me posted about delayed delivery due to Covid and slower times. Good prices.

Arrived promptly. Excellent