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Jane Hopkins

05 February 2025, 23:08

  • 1 Review
  • GB

Verified

Delivery shambles.

Delivery shambles. Paid £15 extra for delivery of a fragile item..a 6ft high mirror. Was assured by GT that the courier wld ring me to arrange a time for delivery because of the nature of the item. No phone call and just happened to see an email that said it was arriving within the next hour. Offered an option to nominate a safe place so I did, as I could not be around. Safe place ignored and 6ft box left at the front door for all to see/ steal. Had tipped over in the wind but luckily no breakages. Paying £15 for lousy customer service and communication.....not again!

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Robert

05 February 2025, 22:59

  • 1 Review
  • GB

Verified

Excellent experience

Excellent experience - all products received in good time/ well packaged and in the prefect order.

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Henry Stratford

05 February 2025, 20:06

  • 1 Review
  • GB

Verified

I have followed up on a order

I have followed up on a order, but I have heard nothing to date, other than receiving this survey.

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Debbie John-Lewis

05 February 2025, 17:28

  • 1 Review
  • GB

Verified

Poor Customer Service

The door mat I received was flawed with a visible tear and a section of rubber matting on the front of the mat which looks awful Customer services refused my request for an exchange and said the visible marking is part of the design. I have had many of these rugs in the past which have been of good quality so I don’t accept this I would not use garden trading again due to their poor customer services.

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Angela Hunt

05 February 2025, 17:12

  • 1 Review
  • GB

Verified

Love Garden Trading

Fabulous products that we got in the sale. A great way to make the home look amazing. Such good quality

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Andrew Priest

05 February 2025, 15:26

  • 1 Review
  • GB

Verified

Great service

Great service. Fast despatch and delivery.

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Michael Clarke

05 February 2025, 04:57

  • 3 Reviews
  • GB

Verified

Cornbury Butter Dish

Ordered a glass butter dish which was delivered promptly and so well packaged! I've never seen packaging this good. Great quality item and highly recommend this company.

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Myra Giesen

05 February 2025, 03:06

  • 1 Review
  • GB

Verified

Item missing

I order two item and only received one. I informed the company but have not received a response.

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Martina Pepping

05 February 2025, 02:56

  • 1 Review
  • GB

Verified

Everything went as expected

Everything went as expected, delivery was announced and arrived on time, the Outdoor bench is great and really compliments the front of our house. The quality of the bench is outstanding, only the Description was slightly confusing, so that we needed some time to build it together

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Kate Daniell

05 February 2025, 02:15

  • 1 Review
  • GB

Verified

Great products

Great products, lovely customer service team. Thank you