Fraudulent company from my own experience. They said the items ordered were out of stock (very likely never in stock), still no refund several months later. I've contacted them by phone and email several times, only to be lied to. This company cannot be trusted and should be banned from trading. Any good reviews on here must be written by their own employees. They also display the paypal logo on their websites which was not even a payment option during the checkout process, so must only be there to gain the trust of potential customers. Warning. Avoid buying from the other names they trade under which are: Scotts of Stow, Expert Verdict, Bloom, Gift Discoveries, Viva Vitality (targeting vulnerable and elderly people), Aston & Rose, Traditional Garden and supply company, and The garden fragrance company. Owned by Scotts and co. Address given as: Scotts (2023) Ltd 2023, Wool Overs House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB Their latest excuse for not refunding my order payment is that they went into administration in March. Even though they are still advertising and selling products online. They gave the following suspect contact details of the "administrators":  Website: resolvegroupuk.com/ Contact number: 02077029775 or 02035821294 These people just made up excuses for the company and apparently don't think refunding customers for out of stock items matters? This kind of treatment will lose them hundreds of pounds in orders just from the people I know, so they will be the losers at the end of the day. If you don't want to be ripped off you should avoid shopping with this scam company, and add the above details to your retailer blacklist immediately. I'll let you know if they ever do refund the money they owe me.

If there was a - rating for Expert Verdict it would get a -100, your customers service is a joke, it takes 20 mins for them to answer the phone, then after they ask for your address, they cut you off, it's very strange when you call to place an order, the phone is answered straight away, I'm still waiting for a refund from something that I paid for back in February, by the way they took payment for something that wasn't in stock, so be very careful with dealing with this unscrupulous company.

Previously ordered no problem, but have been waiting 12 weeks for an order now. 4 weeks ago contacted them again for an update, and they "couldn't give me any information" there and then and said they would contact me "some time in the next 10 days" - that's not a reasonable time frame when a company is sitting on £100 of your money and refusing to tell you if the product you needed weeks ago will arrive and when. To add insult to injury they never called back. I've just rang and cancelled the order and allegedly am getting a refund in 3-5 days - I very much hope that goes ahead as promised. This time they blamed the supplier not being able to keep up with demand which is funny, because in the meantime I've purchased directly from the supplier who saud they had no manufacture or supply issues, and it arrived within 24 hours. A company to avoid.

The website to place an order was very difficult to navigate. I was asked multiple times for my email address, my pass word etc. The, in order to claim the 'free delivery' I had to enter it all over again and still I could not place the order. The tone of the questions was was unpleasant. In the end, I placed the order over the phone at the cost of 7p per minute. Not a pleasant experience.

The product description is accurate, the size of the trimmer head is a sensible diameter and it works on both wool jumpers and carpets.

prong size quickly replaced

I was kept informed from the time I ordered until my parcel arrived safely. Excellent customer service.

Shoes received at 4 o'clock in the morning (I think) ,no message from evri. On opening package it was discovered that the soft sole inserts were faulty. One edging was cut of rather than tucking into the edge to make a joint. The other shoe had its liner edge torn rather than being fitted to the liner. Neither shoe is wearable.

Prompt delivery

Quick delivery