Excellent service. Delivered when they said and chair is beautiful

Love our sofas! They fit perfectly in our new home. Incredible price & they arrived ahead of schedule! What's not to love?

High quality items. Sofas are very cosy and delivery was professional. I emailed Lounge Co a few times regarding a change of address and change of delivery date and they were prompt and helpful in all their replies.

We visited lots of sofa shops and sat on A LOT of sofas. We found what we were looking for at The Lounge co and it was cheaper than some of the other options too - good value for money. The delivery arrived exactly as expected and on time. I'd have preferred a slightly wider range of fabrics and colours. But otherwise it was a great experience.

Ordered free fabric swatches, which arrived very quickly. We were told 12 weeks delivery but was ready in around 7 weeks. Delivery was on time with plenty of updates during the delivery day.

I ordered a sofa bed from this company on 11 July 2023 and was quoted an approx delivery of 5 weeks (around 14 August) They then contacted me and said it would be delayed until W/E 13 October. (They offered 10% discount for such a long delay) They then contacted me again and said it would be delayed further until 23 October! Over 4 months waiting for a sofa bed to be delivered. Completely unacceptable I had no confidence in them meeting the new date so I cancelled the order and bought a sofa bed from a competitor and it was delivered in less than 3 weeks

Fantastic chairs. Some issues with delivery damage but the team at TLC were excellent, responsive, professional and stuck with us until the problem was fully resolved. Sometimes things go wrong, and thats when you see a company's true colours. TLC came through and we love the chairs. Good quality, look great. Thank you to the team for great support.

Over the moon with our sofa from the Lounge Co. Great service all round from ordering to delivering !

Good quality, but took a few weeks longer than the stated time. An order update email on late or delayed items would be good.

Staff in store were so helpful. This is the second sofa we’ve purchased from The Lounge Co. It’s so comfortable and we love it. Delivery was much sooner than expected, which was great!