Verified
Momo and the team were amazing
Momo and the team were amazing. I love my chair!
Verified
Great quality and experience
Great offer meant we saved so much by ordering directly rather than through furniture village. The sofa turned up on roughly on schedule and we had plenty of updates to let us know the stages. The sofa and armchair we ordered are such good quality and exactly what we wanted! Only slight down side was the delivery company and their website were difficult to deal with. Had a date given, then a cancellation for no reason, but luckily only made a week difference. Would definitely recommend
Verified
Excellent customer service - they want to get it right!
There were some challenges with our new sofa fabric, they didnt fob us off. Ellen has been helpful all the way through and we are looking forward very much to our replacement in 9 weeks.
Verified
A lovely shop with a great range of…
A lovely shop with a great range of sofas, very reasonably priced. Evrim was really helpful, guiding us through the options and helping us with the checkout.
Verified
Very happy
Just moved house so brought new sofa same as last one from same company as very happy with first one
Verified
Easy to order and delivered before…
Easy to order and delivered before estimated time Great product, very pleased
Verified
lounge,co chiswick
the experience was great the staff were patient and explained everything very well got free samples which was helpful very pleased with my purchase and my chair is very comfortable
Verified
Attentive but not overly in your face…
Attentive but not overly in your face staff in the Chiswick showroom. Well priced if bought during the regular sale periods.
Verified
I was really struggling to buy a sofa…
I was really struggling to buy a sofa that fitted what I needed (went to at least 5 stores, main ones included) but I went in here and described the unique nature of the size and style I wanted and the shop assistant helped me to get exactly what I wanted in more. She also through in some vital design advice. Definitely recommend.
Verified
Excellent!
I’ve not yet taken delivery yet of my new Sofa, but the buying experience at The Lounge Co in Islington could not have been better , a nice spacious showroom where you can try most things out , so much better than online alone , where you just don’t know what you will get . Paulina was very friendly , extremely knowledge, confident in the products , and helpful from start to finish . All round good service . Thank you .