Verified
Speedy delivery and good customer…
Speedy delivery and good customer service. Love the fabric.
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Great customer service
Great customer service, order process very quick.
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Great customer service
Great customer service! Would use again
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Probably the best customer service…
Probably the best customer service experience I've received since shopping around for products. Super friendly, and really committed to her work, Imogen (I think) was attentive, knowledgeable and full of personality which was lovely to see. I hope Imogen gets the recognition she deserves, she really was a ray of sunshine which helped to brighten up my day.
Verified
very helpful
The customer service was amazing I had a few questions about the fabrics and delivery they answered pretty quickly, and were friendly and polite. I’m really happy with my order it came very quick and il be definitely ordering again. Would definitely recommend to family and friends
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Great products and customer service
Great products and customer service! Will definitely buy again!
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Meena in Angel showroom is a rockstar
I was served by Meena in Angel show room. She was friendly, great and knowledgeable. Thank you!
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Looking around for a sofa was stressful…
Looking around for a sofa was stressful until I walked into The Lounge Co. The staff were friendly and Paulina was just amazing. She talked me through all the sofas, offered me refreshments and answered every question I had. She also knew when to give me time alone with the different options I had to pick from. From start to finish the experience was so straightforward with no stress. From start to finish Paulina and the crew made my experience 10/10. I would 100% recommend
Verified
Staff very helpful with my enquiry
Staff very helpful with my enquiry
Verified
Momo was fantastic
Momo was fantastic. I have been thinking of buying a couch in the last few months but could not find anything that met my needs. While visiting a friend in Islington, I went to The Lounge Co. and Momo happened to be there for the day. He was very resourceful, respectful and not pushy at all. He was very convincing and I returned The Lounge Co. in Chiswick a few days later to make my purchase. Once again, with the support of Momo. Great technical skills combined with people skills. We need more Momo :)