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Julia

28 February 2024, 06:05

  • 1 Review
  • GB

Verified

Really pleased with our new armchairs

Really pleased with our new armchairs. Quality is good. Arrived within the delivery period indicated. Very comfortable and stylish.

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jane Allwright

28 February 2024, 01:14

  • 1 Review
  • GB

Verified

We love our sofa so much. Lounge company very helpful with delivery but found the company they use to deliver not so easy. However when rang the lounge company delivery was sorted.

We love our sofa so much

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Michael Gayle

27 February 2024, 06:43

  • 1 Review
  • GB

Verified

All went to plan and the product looks…

All went to plan and the product looks great.

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customer

24 February 2024, 04:26

  • 1 Review
  • GB

Verified

Great service very helpful staff

Great service very helpful staff

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jackie whittaker

23 February 2024, 02:09

  • 1 Review
  • TH

Verified

Excellant customer service

Excellant customer service, I purchased a sofa and the material was in the sale but I was contacted to say this material was out of stock so I was advised I could chose any other material and was quickly sent samples and chose a material and this was at no extra cost. Delivery was straight forward and the legs was fitted and all packaging was taken away. Sofa is beautiful and really comfortable, so pleased with it and would not hesitate to order again.

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Mandy

22 February 2024, 05:09

  • 2 Reviews
  • GB

Verified

A very happy customer

I ordered my sofa and armchair from the Lounge Co. after admiring a friends sofa and she recommended The Lounge Co. I never went into a shop - everything was done via the website. I ordered using the Black Friday discount but unfortunately my fabric was unavailable - the customer Service team were brilliant and helped me with a replacement. I was then worried that I would slip on delivery time - but I shouldn't have read the bad reviews and worried - it was delivered earlier than expected with a lot of clear communications and the delivery company were excellent - so helpful and accommodating. Recently I had a problem with one of the feet - I had to provide a photo of the problem and within a week it has been replaced. I have been so impressed by this company - the service from everyone I dealt with was so good, the style, quality and comfort of my sofa is way more than I expected - I am one happy customer who highly recommends The Lounge Co.

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Mrs Watson

22 February 2024, 01:09

  • 1 Review
  • GB

Verified

Lovely sofa

Lovely sofa, great communication and value for money

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Joseph Verlander

21 February 2024, 02:49

  • 1 Review
  • GB

Verified

Two sofas and a chair from Islington store

I visited the shop in Islington before Christmas. I loved the prints on the furniture, but hadn’t planned to buy anything. Luckily we saw an item on sale for a very reduced price, so bought and took home. The staff were incredibly friendly and chatty and helped us with the sale even though it was reduced. When we got the items home, they fit in so nicely and were so comfy that we bought another matching sofa full price! They’re really sturdy items, but look elegant and are really supportive when you sit on them. Our animals also love them and they’re really easy to clean

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Michael Harris

16 February 2024, 02:21

  • 1 Review
  • GB

Verified

Excellent service all round

Excellent product offering, quality finish and delivered earlier than advertised.

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Ralph

10 February 2024, 05:13

  • 1 Review
  • GB

Verified

Bulging cushions, great to sit on!

Really happy with our sofa and snuggler (which was bigger than we'd expected!), ever so comfy to lounge around on.