Been with ring central since 2020
Been with ring central since 2020 . Started off a great tool with great pricing. Locked in me in at the rate for 2 years( I believe). I am still on price a slightly up but I will say, good so far.
To much script talk
To much script talk. Not enough demo information.
Bad customer service
Bad customer service. Charging credit card for no reason beside monthly bill. Will not communicate.
Stephanie made it clear what was needed…
Stephanie made it clear what was needed and follow through was great
Works great for our company
Works great for our company
exts update
Ive been trying to change the number on one of my exts for like 2 h now. They keep transfering me back and forth from rep to rep. Anytime you need to do anything on your account expect loooooong wait and a lot of hold music)
Horrible customer service
Horrible customer service - over billing - changes terms in middle of contract. Ugggh we are switching to a different vendor
Touching keypad on phone not effective
The touch experience isn't effective on my latest Samsung phone. I need to make customer service calls for work and I need to press numbers to get through the customer service directory. When I use RingCentral on my phone, the numbers don't register (the customer service line on the other end can't make out what numbers I'm pushing). I have to make those calls using my regular cell phone account to use my regular phone's dial pad. This isn't acceptable for the kinds of calls I need to make.
Terrible Service!!
I’ve been trying to cancel Ring Central for months. Y’all are a bunch of crooks!
Perfect solution for the business
Perfect solution for the business. User friendly and knowledgeable support staff.