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Ngozi Achike-Morris

13 December 2024, 04:58

  • US

Been with ring central since 2020

Been with ring central since 2020 . Started off a great tool with great pricing. Locked in me in at the rate for 2 years( I believe). I am still on price a slightly up but I will say, good so far.

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customer

13 December 2024, 03:12

  • US

To much script talk

To much script talk. Not enough demo information.

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Dave

12 December 2024, 04:13

  • US

Bad customer service

Bad customer service. Charging credit card for no reason beside monthly bill. Will not communicate.

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Burt

11 December 2024, 21:42

  • US

Stephanie made it clear what was needed…

Stephanie made it clear what was needed and follow through was great

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Rick

11 December 2024, 20:31

  • US

Works great for our company

Works great for our company

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customer

11 December 2024, 04:46

  • US

exts update

Ive been trying to change the number on one of my exts for like 2 h now. They keep transfering me back and forth from rep to rep. Anytime you need to do anything on your account expect loooooong wait and a lot of hold music)

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Jami S.

11 December 2024, 04:17

  • US

Horrible customer service

Horrible customer service - over billing - changes terms in middle of contract. Ugggh we are switching to a different vendor

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customer

11 December 2024, 03:48

  • US

Touching keypad on phone not effective

The touch experience isn't effective on my latest Samsung phone. I need to make customer service calls for work and I need to press numbers to get through the customer service directory. When I use RingCentral on my phone, the numbers don't register (the customer service line on the other end can't make out what numbers I'm pushing). I have to make those calls using my regular cell phone account to use my regular phone's dial pad. This isn't acceptable for the kinds of calls I need to make.

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customer

11 December 2024, 02:31

  • US

Terrible Service!!

I’ve been trying to cancel Ring Central for months. Y’all are a bunch of crooks!

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customer

10 December 2024, 23:03

  • US

Perfect solution for the business

Perfect solution for the business. User friendly and knowledgeable support staff.