Verified
Buying a volvo
I test drove the car a number of times whilst considering other cars and was always welcomed.The courtesy and information provided about the car was excellent. Subsequently any questions I have had re the technological aspects of the car have been dealt with efficiently and again politely without any hint of a condescending attitude on my lack of technological know how.
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Professional
Professional
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Straightforward to deal with
Straightforward to deal with.
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new car was dirty
The car was dirty outside and the windscreen inside was smudged, I assumed a new car would be properly valeted! The charge cable wasn't with the car, I suppose I should have checked before I left however the salesman posted it to my address to rectify the matter. I ordered an exclusive MG4 and expected the roof to be black and the wheel covers to be similar to the ones that you use to advertise the car however they are different. It's kind of false advertising if you deliver a different spec. The black roof looks really good on the white car so I was a little disappointed with that. Sidenote -The MG4 is a great car but there's a few updates needed with the software, it's very buggy and annoying without going into specifics and not having a preset setting is a pain! Hopefully the software will be fixed soon
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Fantastic overall buying experience
Fantastic overall buying experience
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Great service
Great service offered by the team. Car was immaculate also when it was returned to me
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All went well,had an NCT test all…
All went well,had an NCT test all passed. Staff were nice and well presented and courteous.
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Staff are so helpful and friendly
Staff are so helpful and friendly. Went out of their way to help.
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The service staff were friendly and…
The service staff were friendly and efficient. The only problem was that the computer system let them down, not informing them that we had a service plan and were therefore charged. And they couldn't refund immediately. But was sorted quickly. Otherwise it was a good experience .
Verified
Sales
Sales, Dan O Neill. Nothing a problem.