Great customer service. Very happy with 1st Energy, have recommended them to family and friends. We had a hassle free transition from one property to another.

It was simple and easy to sign up

$157 service fee a month AVOID 1st energy

He was very knowledgeable helped me out with my situation and put me onto the right person very happy with the service

Very smooth signup experience, quick to provide online account with status of transfer. Only issue was the email welcome pack referred to a different plan name ‘zero discount’ than what we had signed up for ‘1st Saver Online’..also did not show the plan reference code which both combined I wouldve used to validate we were on the correct plan as requested. The conditions and charges were however correct.

you were simply up front honest thats all a customer wants

Initial contact was great, yet to receive a bill and see if the promises and reates are cheaper.

He was very helpful and explained everything in an excellent manner, also was very caring

Carmel was easy to talk to and not pushy

Firstly, I got straight through on the phone. Ash was very professional and helpful. He dealt with my request quickly.