Fast Efficient Service
Fast Efficient Service
Very pleased with the product and…
Very pleased with the product and prompt delivery
Always a pleasure to deal with Pureflo…for my replacement filters
Always a pleasure to deal with Pureflo parts are easy to and delivery is quick. Thankyou Pureflo
Good quality and fast delivery.
Good quality and fast delivery.
came with clear instruction on how to…
came with clear instruction on how to fit and add resuable connectoions.. will be buying again - good price also.
I have been a customer for many years…
I have been a customer for many years and have always had an excellent prompt service.
Only half my order arrived
Only half my order arrived, got in touch with customer service and they put the matter right within days.
Verified
Appalling Customer Service
Although the order payment was supposed to include postage, the package was not stamped and cost me another £3.50 to Royal Mail. I sent a receipt for this to Pureflo on 8 October but six weeks later have not even received the courtesy of a response, let alone a refund to my card. Whilst the quality of product is good, and would otherwise have warranted a 5* review, there is no excuse for such abominable customer service, hence the low score.
Never had a issue before but this time…
Never had a issue before but this time the filters were dispatched to the billing address rather than the delivery address which caused a delay in fitting. Also a month after receiving the filters I got an E-mail stating that they had just been dispatched. Very confusing. However no further filters arrived.
As usual an efficient service.
As usual an efficient service.