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Mrs Paskin

30 January 2025, 01:25

  • 1 Review
  • GB

Verified

Item took far too long to arrive

Item took ages to arrive (over 3 weeks) - not great as it was only a pillow. Also, I found out after I'd ordered it I could've got it £10 cheaper direct from 'Emma'. Won't use Land of Beds again I'm afraid.

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Edward

30 January 2025, 01:21

  • 1 Review
  • GB

Verified

Request for telephone call back…

Request for telephone call back promptly made. Charley helped us decide which bed was most suitable. Charley was pleasant & professional throughout. Perfect.

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customer

30 January 2025, 00:53

  • 1 Review
  • GB

Verified

Spoke to lovely friendly salesperson…

Spoke to lovely friendly salesperson Julie who was very helpful & patient.

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Anon

30 January 2025, 00:46

  • 1 Review
  • GB

Verified

Great customer service

Charlotte was super friendly and dealt with my query very efficiently and I was able to process my order quickly - can't wait for it to arrive!

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ADAM HARRIS

30 January 2025, 00:19

  • 1 Review
  • GB

Verified

Great friendly service by Lucy.

Great friendly service by Lucy. Ordered on line but only after speaking to Lucy who was very helpful with product knowledge and in her dealings with me. Looking forward to getting due delivery date

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Leanne Cowd

30 January 2025, 00:02

  • 1 Review
  • GB

Verified

Fantastic customer service

1st spoke with Darren who was helpful, but when I made the purchase I spoke with Charlotte. She was super friendly, helpful and informative, fantastic sales experience and would defiantly recommend them both and land of beds!! Cannot comment on my mattress yet as it’s on order, but the service received so far was exceptional.

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AT

29 January 2025, 20:43

  • 1 Review
  • GB

Verified

Do not buy from here!

Do not buy from here!! Purchased a mattress, they did not confirm a delivery slot as stated. Had to call numerous times to ask when it was coming, when they told me the day I had no given time slot, called them again and said they would chase it up, they didn't even get back to me as promised, it still hadn't arrived by 4.30pm so I called them again and they said they would find out and get back to me, they then proceeded to close the office without calling me back or telling me support would not be available. This was a Friday, office shut all weekend, and still no mattress arrived. Called them Monday to find out there was no mattress on order out for delivery, it was all lies. Wasted a day off work. Requested my money back, was told it in writing it was processed and would be in my account in 3-5 days, 10 days have passed and still no money in my account, no emails responded to, had to call them again to find out the refund hadn't even been processed, it was another lie!!! Have been told i have to wait another 5 days for her to process it again....

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Josh Og

29 January 2025, 20:04

  • 1 Review
  • GB

Verified

Great price great quality

Great price great quality

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Paul

29 January 2025, 17:48

  • 1 Review
  • GB

Verified

Very quick service

Very quick service, good price and support.

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Harry

29 January 2025, 05:56

  • 1 Review
  • GB

Verified

Nicola was so helpful

Nicola was so helpful and I was so pleased she took our order. I feel confident the any questions or queries we have will be addressed in the most professional manner.