Verified
Customer service review
I spoke to Laura on 2 occasions and she was very helpful and polite. Delivery instructions have been clear. Great company.
Verified
Amazing staff so helpful
Amazing staff so helpful, simply the best.
Verified
Communication with company was excellent …
Communication with company was excellent. Product arrived exactly as quoted. Safely and properly wrapped. Super quality and looks good.
Verified
Julie in the Helsby branch
Julie in the Helsby branch, was extremely helpful. What an amazing experience we had trying out different mattresses. Julie made sure we even knew how to look after our new purchase, fabulous customer service, we walked out extremely happy.
Verified
Purchase of divan bed set
Purchase of divan bed set I was giving the feeling of confidence whilst talking with your salesman Allan. He went through every detail with me and I am pleased that I will have a new bed in a few weeks.
Verified
not being a tech laptop person I was…
not being a tech laptop person I was having trouble ordering a mattress on line so ended up phoning to sort things out and as luck would have it Mike answered the phone and came to the rescue. After quite a long time exchanging imfo things got sorted so I must thank Mike for his patience and assistance with my order being of 85 years it help a lot
Verified
Best Bed Shop
Very helpful staff (Laura) any questions answered by team. Huge selection. Accommodated delivery of items together even though bed frame and mattress had different times.
Verified
Wonderful friendly customer service…
Wonderful friendly customer service nothing was any trouble.
Verified
Firstly I looked online then contacted…
Firstly I looked online then contacted Laura for an online chat, I then asked her to contact me by telephone. I ordered the bed I wanted, Laura was very patient and helpful answering all my questions regarding delivery. I was very happy with the process.
Verified
Mattress purchased
I found the company on line but I prefer verbal communication. I phoned land of beds and spoke to Laura. I had a few questions about the mattress, delivery etc and Laura was very helpful and lovely combination of friendly but professional. I have placed my order and received up to date emails regarding delivery. I look forward to receiving my mattress soon . Thank you Laura