My request was dealt with promptly and very politely

This company added a whole new opportunity for agents to offer clients. I appreciate that they had the vision to partner with specialists in the travel industry- because this is what many of my long time, custom travel clients are into. One Fine Stay agents are efficient, friendly, and professional with a very fast response time!

Very good website, friendly professional staff.

Booking was a very user friendly service

Great consultants to work with, who go the extra mile to make sure guests needs are taken care of well before they arrive.

It was a pleasure dealing with Onefinestay. We were booking last minute so a little frantic but we found a great spot with minimum stress. Unlike other rental sites, I feel more confident that there is a person to call and help on hand, if we do have any issues. I'm looking forward to using it for our next stay!

Excellent communication from OFS both bu email and telephone. Able to answer all our queries and help us book the apartment of our choice.

One Fine Stay has culled through the masses of lodging options to curate an exquisite selection of vacation accommodations ensuring that a deserving customer reaps the rewards of a luxurious stay - often delivering a price point that is comparable or even less than five star hotels. If you are traveling to London, Paris, Rome, New York or Los Angeles you would be remiss were you not to first check available listings offered by the clients of One Fine Stay. The added bonus of a pre-programmed phone highlighting specific eateries and points of interest in a given area is invaluable to a tourist/visitor. It allows the guest to truly LIVE in a posh residence and EXPERIENCE the culture of a city just as a "local" would do..yet all the while having a trusted source only a phone call away!!

Answered questions very quickly by email. Gave good suggestions for housing and locations. Would definitely use this company again to book apartments overseas

When we checked in the orientation of the property was very thorough. We were informed that the bath was out of order and that someone would be in to fix it within hours. No one ever turned up to fix the bath and the water temperature in the shower was so lukewarm that you couldn't use it for a shower. We later found a note stating that the main shower temperature tap was not adjustable due to the tap being also being broken. We also were informed not to turn on the underfloor heating in the kitchen as this didn't work either. While these items may seem trivial when you book a property of the calibre of "onefinestay" you expect everything in the apartment to be operational that's why you pay a premium for such properties. We enjoyed the concept of the iPhone for use during your stay and this come in very handy with pre loaded apps such as the Underground and places to dine. With unlimited data as well, it was a real bonus. The welcome pack including coffee, tea, milk and snacks was also a nice touch.