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K

16 November 2024, 05:09

  • US

Great customer service supervisor

Terrible customer service. Would give them zero stars if I could. Ordered a cloud nine hair straightener from them and they sent me a European plug. Customer service refuses to address the issue and exchange or refund, just replies to buy a us adapter for the product. Do not order from them because they send you the wrong product and refuse to address the issue Order #2500203146 I’ve contacted customer service several times by email and they reply with the same response, use an adapter. Re: Order 2500203145 I live in an older house and can not use convertors for plugs, it is a fire hazard. Please either send a replacement with an american plug or I will Need a full refund. Your solution is completely unacceptable. Sent: Thursday. November 14,2024 Subject: Re: Order 2500203145 Hi again, After checking with our team, we can confirm that the device's voltage is compatible with the USA, so no converter is needed. However, as it was shipped from the UK, it arrived with a European plug, so you will only need a plug adapter for use with American outlets. Please let us know if you need any further assistance Wishing you smiles and success! Tom Miller The Happiness Squad Team GoSupps.com Update: I am happy to say that the company stayed true to their word in regards to 100% customer satisfaction. Their customer care supervisor has been extremely helpful and has restored my faith in the company. Thank you for your help! I will order again from this company since they did the right thing and refunded my money. 曲

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Tamana Azimi

09 November 2024, 00:08

  • CA

I love this product the results was…

I love this product the results was true I’m very happy I ordered before will order again and again I suggest for people don’t go with cheap products those are fack . Gosupps Have the Original product and the price is cheap Thank you Gossus

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Beverley Joseph

05 November 2024, 06:53

  • CA

For weeks i have looked for a U.S

For weeks i have looked for a U.S. distributor for a product not sold in Canada. I've had frustrating bad news from everyone I've contacted. UNTIL I found Gosupps. The not only had the product I desperately wanted. But went out of their way to keep me informed of the processing time, and every step of the way. Their constant encouragement and positive outlook was a HUGE factor in my receiving the product I so much wanted. TRUST GOSUPPS, and you will never be disappointed.

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Lesia

03 November 2024, 11:53

  • US

Quickly, qualitatively, with care for the client

I found the desired product in this store, which was not available in other stores. The employees of the store worked flawlessly. Everything, starting from placing the order and receiving it, went quickly and comfortably, all my e-mail requests were answered immediately. I recommend it and I myself will be happy to buy here in the future.

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Ray Mercer

31 October 2024, 12:25

  • AU

Excellent Spacer

As a senior citizen afflicted with Lung Cancer, Emphysema and severe Asthma, I was perturbed that the spacer of my choice was no longer available. GoSupps suggested a couple of alternatives. I opted for the first choice offered which turned out to be excellent. Needless to say, I'm very happy with the outcome.

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Denise Bouffard

31 October 2024, 07:51

  • CA

Acheté le 25 septembre 2024 au coût de…

Acheté le 25 septembre 2024 au coût de $83,27 cad, initialement 59,98 usd. Je n’ai jamais reçu l’item en question….. Déçue et choquée.

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Luis Bujanda

29 October 2024, 00:47

  • US

Really good service

Really good service, my order got sooner than i expected and really customer service as well

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Digre

28 October 2024, 20:49

  • NO

Excellent service

Excellent service! Servicemotivated staff through WhatsApp and fast international shipping with DHL. Offered solutions fast! 100% recommend GoSupps!

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Antoinette Simms

23 October 2024, 22:51

  • IE

Great service

Product came on time, could not recommend this company enough , they went over and above to help my situation ,i will be ordering again.

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Andrew Chan

19 October 2024, 14:21

  • HK

Prompt develivery

I used to buy this product from Amazon, which is no longer delivered to my place. Fortunately, I found this product on GoSupps.com, which was promptly delivered to me. Highly recommended.