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Hana

20 March 2024, 22:10

  • SA

I love everything about this site and…

I love everything about this site and the costumer service in particular Mike and Alex .. Mike did everything - with his quick response to make sure so I could pay and receive my order .. they are great.. great site and i’m satisfied with my order✨✨

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Deborah L

20 March 2024, 06:21

  • IT

I ordered for delivery to my address in…Italy, Tuscany

I am very happy with the customer service for this company. 100 percent. Though no fault of GoSupps I am leaving details of my experience regarding shipping to Italy, where I live, so others can understand what may also happen to them. I ordered for delivery to my address in Italy and had to pay an additional 28 euros in order to receive the package from customs. This seems excessive given that the total of the item I purchased was only 24.99. DHL shipping was $19.99 which seems reasonable, as it arrived within 4 days, but it was not without hassle, since I had to reply to Italian customs that I was in agreement to pay the import duty, and then had to instruct the DHL driver how to reach my address. I wish it was easier to order from the USA and deliver to Italy. My aging pup, needed this product which I could not find here in the EU. So I had no other choice. The team at GoSupps checked in with me to understand my frustration. Thank you.

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Linn

20 March 2024, 03:36

  • SE

Galet snabb leverans

Galet snabb leverans. Tusen tack.

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Jennifer

19 March 2024, 18:11

  • AU

GoSupps was the only website I could…

GoSupps was the only website I could buy from for what I needed that shipped to Australia. I had no problems ordering and shipping was very quick. Product arrived in excellent condition and exactly as shown on their site. Will definitely buy from them again. Thankyou GoSupps, took me a while to find you.

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S_manch

19 March 2024, 06:46

  • RO

Very good service

Very good service friendly staff. I received my product which I expected. Thank you Gosupps.

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EH T

19 March 2024, 05:01

  • CA

Sent The Wrong Item, and then Made it Right!

Updated review March 20th: Changing from 1 ⭐️ to 5 ⭐️ because after I reported the issue to GoSupps they reached out, took responsibility for the mistake, refunded my purchase, and made it right. They did it quickly, they listened, they corrected an error. Fantastic customer service. Would gladly order from them again. Original review March 18th: I was sent a completely different product from the one I ordered. This is very frustrating after paying well over market value for the item, paying for international shipping, and paying the duties (which I expected). I've reported their mistake to them today (March 18th) and am hopeful for a quick refund and resolution to the issue, and I'll update this rating to reflect whether they dealt with their mistake well or poorly. One star to start since I paid for something and didn't get it, more stars for every way that they respond appropriately and make it better.

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Ama Kyeiwaa

18 March 2024, 23:06

  • GB

I got my product 4days after purchased

I got my product 4days after purchased. Well packaged 📦 and the product is original. Exactly what I wanted. So glad I found you. Thank you 😊

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khaled Hawari

18 March 2024, 22:26

  • GB

additional tax when buying from outside the US

I have ordered America Medic & Science Preconception Plus to Germany, and once it is arrived DHL asked to pay additional 44.76 Euro as tax , why this is not mentioned when we did the purchase ? the total value is very high when you deliver outside the US.

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Midco Wong

16 March 2024, 02:42

  • CA

Satisfied

I satisfied the after sales services.

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Saz Shah

15 March 2024, 18:27

  • GB

Cannot fault the service and prompt…

Cannot fault the service and prompt delivery to say I ordered from the UK Thanks guys made my mummy very happy as she only liked the product I ordered and was unable to find it from no other place Delighted with service from start to finish 👏