Response to broadband fault.
Very helpful with quick response and accurate diagnosis…
Great service
Great service
Excellent customer service by mukhtar…
Excellent customer service by mukhtar very friendly and polite 5 stars 🌟 for him
All questions answered
All questions answered
Help with queries
Spoke to Daniel with a couple of queries. Had been incorrectly charged for one line which had been cancelled and he sorted it out immediately. Also queried the price rise on my remaining number which is now out of contract. Said it should be possible to give a better cost and I will get a call back from the team within 48 hours. Very helpful, efficient and friendly.
Listened and helped with a problem i…
Listened and helped with a problem i had and sorted out and very friendly
Very helpful
Very helpful Thank you
The staff member took time to go…
The staff member took time to go through the steps to tell me what to do ,its has corrected the problem fingers crossed.
Cloud phones not working properly
It has been 3 weeks of chat line, e-mail and phone conversations to try and sort out the cloud phones, and it still not fixed. It worked perfectly okay with my previous company. I have lost 20+ hours of my time to try and get it sorted. I am now taking some time away from work but still trying to get it all sorted. Sammy is currently trying to get it sorted at 17.09 on Friday 19th April 2024. I have also lost business because of all the problems. Customers have not been able to contact me at my office.
Customer service was a 1000 per cent…
Customer service was a 1000 per cent excellent polite very friendly and extremely helpful