The service once I got through was excellent. The engineer’s patience and experience was first class. The only issue was being on hold for 80 minutes before speaking to anyone.

Excellent service and help

Gabriel was very patient Calm and collected Until we finally solved the problem

They are inconsiderate. I am a person of high risk to domestic abuse. They restricted my services because I was in hospital and couldn’t get in contact with me to make a payment to my bill. I have a five year old didn’t consider that I could be abused again, I don’t advise anybody, to go with this provider I will be doing a YouTube review and showing you all the proof And all the things they have said to me

Had a problem with our phone line and spoke with Sam at Onebill who couldn't have been more helpful. Customer service can often be hit and miss these days but Sam went out of his way to ensure we were up and running as soon as possible. It was very much appreciated.

Very helpful adviser, talked through everything clearly.

Very quick and easy to sort out my issue. Very polite Very quick to answer the phone .

Very Helpful

Makhtar was very helpful with my call today regarding the landline, haven’t had a problem at all with contacting Onebill and they have sorted things out straight away when I had an issue!

Very good service