I contacted your group yesterday to discuss renewal terms. I was in a queue for, probably, 20-25 minutes. I wonder whether a review of the filtering process may go some way to speed-up connection to a member of staff. However, once connected, I was very impressed how you colleague (Zoe) dealt with my enquiry. She was extremely professional and we very quickly connected on a customer / provider basis. Her friendly and professional manner gave me confidence in her dealing with my enquiry in reaching a satisfactory resolution. I asked for extra assistance in relation to our account and she was so happy to go that extra mile. Overall, 10+/10. Thank you

I called to make sure all my services were cancelled. They said yes then continued to bill. Then no-one picks up the phone on the cancellation line. Just music for hours. Fed up of scandalous companies.

Zoe Borrell was extremely helpful and sorted out the best price. Everything was explained properly to me.

Anthony Clark really explained everything well and made my decision to move my business to Clear Business an easy one. He helped me though and explained every detail and was extremely helpful. I would strongly recommend this company to anyone wishing to find a better deal on thier utilities or phone packages.

Friendly, helpful, and knowledgeable staff. Everything is always clearly explained and dealt with efficiently.

Spoke to Shaun Holden to set up our card machine, was very polite and helpful throughout the whole process!

chloe was great and made my switch with the company very easy and straight forward, gave me great prices it was a no brainer really to go with clear business would highly recommend for any business owner

Jamal Awan very good service

I represent an elderly friend of mine who has the unfortunate task of having to deal with Clear Business. Following on from my earlier review of the company, despite Stacey-Leigh’s response advising she wanted to get this matter looked at quickly, there has been no contact from Clear Business in follow up. What has been received is a letter from Stacey Clarke dated 28 Jan 2024 asking if my friend is happy on how matters have been dealt with and also, a further bill for £156.48 dated 31st Jan 2024 which constitutes further harassment. Clearly before my Trustpilot review of course but concerning nonetheless. This correspondence was addressed to the shop and was given to us by the landlord. As Clear Business is aware, my friend does not trade, having been retired since last year and has no access to the premises. I wish Clear Business would confirm what has been dealt with.. is that following our conversation with Pamela? Nobody knows. Yet more time spent trying to reach somebody who knows what the heck is going on here… They are not addressing the issues at all. Another point to raise is the fact that despite requesting a copy of the agreement several times which was never given to my friend, (only to lady using the card payment facility) they have failed to provide. Therefore doesn’t have a clue what she is paying for or, what she is in debt for! It must also be noted that my friend does not use mobile phone for anything other than making and receiving calls… she does not send emails, etc. she is late 70s and the way she continues to be treated is disgraceful. Again, if someone reads this do not suggest my friend calls the main number as it’s a complete waste of time. Following Stacey-Leigh’s responses, can Clear Business ensure they will contact my friend and confirm her account is now closed or should we take the matter in another direction? The most basic of customer services seems to be beyond this company!

Excellent and honest review of services