I needed to cancel our card services account as we have merged with another firm. The process was very simple and Lisa Bates the agent who handled my call was incredibly helpful, friendly and professional checking that everything had been done including cancelling the merchant account, she made me feel very reassured. Clear Business have always been easy to deal with and if I would have no hesitation in using them to procure services in the future. Sad to be leaving.

Worst experience ever Shocking company to deal with Make promises then change their mind Never respond to calls emails Avoid at all costs Had on going issue for 1 year

JAMES AT CLEAR BUSINESS WAS VERY HELPFUL TODAY, EXPLAINING AND MAKING SURE I UNDERSTOOD EVERYTHING CLEARLY...

Rudi Magill was very helpful in explaining new (revised) contract

Clear and concise communication. Extremely helpful and polite. Fast response to my queries.

Avoid at all costs, you cannot get any sense out of them. They have just sent us a bill for £5,285.34 for a months of electricity, we haven’t even really been using the premises, they won’t listen to reason and are charging £3.00!!! Yes £3.00 a day standing charge and 77p kWh!!!! Have been trying to sort this out with them but to no avail. We did try to swop over from them the day we got the keys on the 8th Jan but they made that awfully difficult too, had to wait for today but they still want release us!!! Energy ombudsman is our next port of call. You cannot operate a business like this and rip of your clients, something should be done

Generally communication with Clear Communication has been awful. Kept waiting to speak to an advisor on the phone each time for over an hour and a half (my battery on phone kept running out it was so long)! Sent emails and was assured they would respond in 2 weeks (never did)!! 2 weeks is too long and for a communications company this is unacceptable. The 1 saving grace was talking to Daniel Tomkins eventually, he was super helpful. However I have cancelled my contact with this company as their service was terrible. Would not recommend to anyone.

Save yourself the stress and whatever you do DO NOT USE THIS COMPANY

ive recently switched phone and broadband suppliers to clear business.i spacifically told them ,not to do anything with the lines until after valentines day as its one of our busiest times.not only did they do the switch over on valentines day but i had 150 missed calls from potential customers on valentines day and the day after.your talking hundreds and hundreds of pounds ive lost in business because they couldnt wait.the customer service is poor as the representatives speak poor english and is very difficult to understand,they also dont seem to know what theyre doing.i can call out but people cant call into the shop. i dont understand wy the switch over is so difficult.didnt have any problems with my phone line before and as its only been 3 days ,really considering switching back even if it was dearer.this is absolutely ridiculous .

I'm having a big issue with this company! I moved to a barbershop around glasgow may 2024 .. I tried to change the tenancy agreement on my name , they asked me to provide a shop contract and that was fair enough, i have waited for the contract to be ready.. they kept calling the landlord to pay the water bills , I phoned the customer service. They advised me to pay the bill under his name , and that what I did I paid 471 pound When I managed to change the tenancy, they double charged me from may 2024 till next March 2025 620 pound . I called the customer service couple times they kept me waiting for long and them response was we got the evidence that u send us the customer service will call u back and discuss your options.... well no one called me yet !! And seriously now I started thinking to get in touch with my lawyer to get my money back! Well I'm giving yous some time to get back to me otherwise I will have to go through the legal way