I received all the information I needed by email the same day I registered online. As they had finished for the day, I left a voicemail asking someone to return my call and they did so early the next morning. Robert was friendly, patient, and thorough when answering my questions as this was my first contract role. Our conversation gave me the clarity I needed to accept the terms and conditions shortly after.

I have just recently had the pleasure of encountering Umbrella.co.uk . From my first encounter i am pleased with what I have experienced upto now. Long may it last.

Robert was excellent. I recently signed up and he was knowledgable, helpful and quick to give me the info I needed to make a decision. Great representative of the company who knows his stuff

Very simple and understandable...

Great company, spoke to one of their BDE's, Robert Charlton who was extremely helpful and professional and answered all my questions with aplomb :)

Great experience so far. Robert Charlton was very helpful with the breakdown of my new contract via umbrella.co.uk. My agency told me this morning that Umbrella.co.uk is quite prompt and will get all my contracts sorted out before COP today and this is the case so I'm very impressed.

First time ive dealt with an Umbrella company and Josh made the whole process quick and easy. 10/10 thank you for being so helpful explaining everything.

I've just signed up with Umbrella and I have to say my first impression of them is excellent! Phone was answered straight away and the assistant, Josh, was so helpful. He was very happy to explain lots of things before asking for any of my personal data - really great initial service. After the call I had a couple of additional things I needed help with. I emailed Josh and got responses back so quickly. So far I am a very happy client indeed!

Been with umbrella since October. Difficult to get responses from, definitely don’t try last few hours on a Friday, Youl be put on hold then disconnected while their chatting and clock watching. You have to wait for payslips for days after delaying the time for you to query why your pay is different yet again. My pay has been inconsistent almost weekly as-long as I’ve been there. You won’t get notified when they auto enrol you in the pension Youl just notice the money go then have to chase them for the relevant info as the pension company won’t contact you just take your funds.

After this company was reccomended to me I was contacted by Robert Charlton. Robert emailed me all the necessary documents to setup a limited company and gave good advice over the phone. Excellent first impression which led me to sign up.