Emily is a legend, very bright, helpful and full of enthusiasm I hope other staff are similar!

BBC reported today that "More than three million people have yet to file their self-assessment tax return just days before [the] deadline of 31 January". Despite the pressure, Nicola Worthington completed my self-assessment tax return quickly and professionally. She was very responsive and promptly answered all of my questions. Fantastic work.

Umbrella.co.uk have been very quick to respond to any queries I've had. My personal contact is Lauren, she's been very helpful. I've been with them for 3 months and would recommend them based on my experience so far.

By far the worst umbrella company i have ever used. I have been with this umbrella company for 6 months and they do not pay on time - always waiting till the very end of the day (after 6pm) to pay. I was due to be paid today and t the time of writing (6:34pm) I am still waiting to be paid. I will surely be leaving this company. Customer support are not very helpful when it comes to getting payment updates. Long wait times, inadequate customer service - just farcical. Please research other umbrella firms and make sure you ask about their payment times.

I joined Umbrella as an interim from another company. They have been fab - things happen but they always are prompt, sort it out, v informative. I am v impressed by them. I als feel that I work with a company that cares about its staff.

This is a terrible company. It happened more than once I had to wait extra days to be paid. The last time I submitted my timesheets and they did not create an invoice for more than a week. And making me wait for my payment for more than two weeks. And the cherry on top of the poor service cake is they messed up with my TAX code ending up overpaying income tax for more than £3000.

Professional and reliable company in the 5 years of using their service. Thanks to Nicola Worthington for all your support in submitting my self assessments in a timely and accurate fashion.

Due to my own fault I needed a copy of p60 for 2018 and 2019. I mailed Umbrella.co.uk and the following day I received them by email. Thank you Laura Royston and Umbrella - EXCELLENT service. Henrik

Excellent customer service from

Excellent support when I had a problem with the pension operator/manager. Solved my problem quickly