My experience was one of joy. My previous bedd came from Warren Evans, this one is so good for reading and watching t.v. it supports the back, it makes it easier to make the bed and so comfortable for my back. I haven't had such a good night's sleep in a long time. It is so smart it makes my bedroom look like an expensive hotel room. There service and curtesy is 5 star. Next year they are going to make completely different beds and l shall get my new one from them to replace there original one. Fantastic quality.

Simply outstanding service! A rare and very welcome exception these days! Excellent right from the virtual visit to show room, helpful advice, product info and support from the staff - including Warren himself - and through to the most courteous and careful delivery/assembly crew we've ever known. We first had the Organic 6000 mattress but after a few weeks we decided it was a bit too firm for our ageing bones. No problem, thanks to the 40-night free trial! True to their word, a couple of weeks later Warren Evans delivered a medium firm replacement mattress without any quiblle at all! Lovely comfortable mattress and simply great customer service. Absolutely no hesitation recommending Warren Evans Beds.

There isn't a single really firm mattress in the current offer. If you suffer from back pain, look somewhere else. I bought a Harmony mattress from WE some years ago and only replaced it due to some mould, otherwise it was still a great mattress. I really miss it; the one I have purchased recently is nowhere near and I'm suffering again.

Really impressed with the product and the service. I had a lot of questions, having had a really rubbish old bed that broke, and I was video called by the team so I could view the beds remotely and they were so helpful. Then they managed to get the bed to us earlier than anticipated so we could have it before we went on holiday, and the team who came to assemble it were the nicest most professional people! Really good Covid safety too. Having had it for a few weeks now, it’s made our memory foam mattress even more comfortable as it’s such a good firm base. It’s like sleeping in a luxury hotel bed! The space saving design is also excellent and the quality is beautiful. Really pleased we splashed out - we have the king size Sunday bed.

I ordered a bed and mattress..7 day lead-time. Delivered, fitted and old mattress taken away. I hadn't considered the height when ordering so I was able to change the bed and difference was refunded. It was explained that would be the only and final change I would be permitted. Chris, Frank and the fitters are fantastic and the quality of bed and mattress is outstanding. They replaced my 10 year old bed and mattress from Warren Evans.. no hesitation in recommending them.

I hate big purchases. I do a lot of research but still worry in case I’ve chosen poorly. This year I trialed a foam mattress which was beautifully comfortable but it had a strong chemical smell and didn’t allow for good temperature regulation. Not a good mattress for summers. After listening to me complain about not knowing what to buy, a family member told me about Warren Evans, saying their bed and mattress (bought 8 years ago) was still performing well for them. I had a look and ended up buying the Organic 6000. Delivery experience was good, but the mattress was initially much firmer than I expected. I got attentive, helpful customer service when calling for advice. After rotating and flipping, the mattress has settled, becoming much more comfortable. It’s a deep mattress, which has a dependable and solid feel to it. I like that it’s organic and that it’s U.K. manufactured. It feels as though it’s going to have durability and it’s certainly outperformed the foam mattress for heat circulation and lacking that chemical smell.

I bought a bed from Warren Evans with a 10 year guarantee. The bed frame split after 5 years. They refused to replace or repair the part that broke. They don’t honour their Gurantee. Don’t buy a bed from them. Very disappointing.

My £800 plus mattress arrived dirty with stains and smears in several places. Warren Evans blamed the courier however the staining was underneath the plastic packaging and cardboard corners so this was disingenuous. I am so disappointed by Warren Evans. I have bought many beds and mattresses from them over the years but this time they have given me a stained mattress then failed to take responsibility. I cannot understand such a poor response from such a reputable company.

This was my first Warren Evans purchase, but won't be my last - great people to deal with, and they were so accommodating to my ever-changing delivery date to coincide with a house move. They even delivered the bed on a date they wouldn't usually deliver to my area to make sure I didn't go without a bed for the night. The chaps who delivered and assembled the bed were so polite, and they completed the task in about 15 minutes, which was very impressive! Plus the bed is fantastic quality (the pictures online don't do it justice - watch their videos instead!) Would absolutely recommend Warren Evans!

If I could zero star this company I would. We have had an awful experience with Warren Evans. We approached them in summer last year when we were looking to replace our old mattress. We were offered a good deal and, what appeared on the face of it, to be a good quality product compared to high street chain stores. However, the mattress we selected exacerbated my partner's back problems and we asked to exchange the mattress. The salesman recommended another mattress they had available after we explained the issues we were having. We were advised poorly to say the least as this mattress made matters even worse. My partner could not sleep. We negotiated a second and final exchange and are still no better off for that. We were charged a high amount for the second exchange and they kept us waiting with their response as well, which added stress and upset to our ongoing discomfort. We have now paid triple the cost of the original mattress we purchased and my partner is still in pain and suffering from both anxiety and disrupted sleep. Whatever construction methods are used by this company clearly do not end in a mattress that is as beneficial and superior as they claim it to be. We should know - we have tried three of them now! The amount of money we have spent on their three mattresses could have bought us a single high-end memory foam mattress from a high street chain! I cannot recommend Warren Evans as a customer they have completely failed to satisfy in all respects. In this case, do not support your local small business - go to the high street instead where you will get better terms and conditions and protection from the disappointment we have gone through.