Faith quickly answered my query over email and pointed me in the direction of the spare parts I needed. Great service and speedy response. Recommended. Thanks Faith!

I spoke to Tanya this morning re: a shower part, she was very helpful and polite and sent over the necessary information by E-mail

Very plerased with the product. Excellent!

Absolutely brilliant products and service. Customer service is 100%

Had a problem with door seal on new shower enclosure. Contacted Aqualux and replacement seal arrived first thing next day. All now installed. Fantastic product and first class customer service from Richard - thank you.

Best customer service (Richard) We purchased shower door (sliding 1200mm) from Screw-fix. The delivery was prompt. My plumber came after 3 weeks to fix the door and spotted tat one of the magnetic door closure strip was missing. The customer service provided by Richard and his team was great. They have tried various options, sent me couple of strips until we found the correct one. I really appreciate their intentions to help and resolve the issue. Strongly recommend them.

A really nice quick response and very helpful

I was looking for a part for a system installed 7 years ago, i found the reponse speedy, efficient, you located the part immediately and dispatched it quickly. i was kept informed at each stage, a very good service tanya

Called to check details on a product I had purchased from a large department store years before in the hope they could help me. Before I even finished my sentence the gentleman on the phone had told me the product code for the item and another product code for another item I may need :) Fantastic customer service - above and beyond and demonstrated such fantastic customer service, cannot recommend highly enough

I called Aqualux looking for a replacement shower bar. I spoke to Tanya who was extremely helpful and she called me back when she said she would. She was able to source the part I needed and emailed me a link to it. Excellent service and a pleasure to speak to. Thanks.